Supervisor and quality technician

Belinda Wright

**** ******** ***** **********, ******* 36105 334-***-**** H 334-***-**** C *****************@*****.***

Summary

An adaptable and dependable production professional with diversified skills in management, quality control, facility safety, assembly operations, production management, assembly, timekeeping, payroll, inventory control, and communications. An organized leader who works with and motivates diverse teams to deliver outstanding service that exceeds customer expectations. A reliable and intuitive team player, proficient in managing multiple projects, with a focus on quality and outcome achievement. A resourceful and dedicated collaborator, committed to fostering a company’s long-term success through growth and a commitment to excellence and customer satisfaction.

Experience

Glovis Montgomery Montgomery, Alabama

Operation Supervisor 2013-Current

Supervise and monitor 25 permanent employees and 12 contractors. I conduct daily safety meetings as well as daily operations quotas. During production we have to maintain part support for B-line at Hyundai. I assist with timekeeping, ADP, lead 5’s, production goals, and quality assurance. Assist staff with problem solving.

Exceed daily goals to ensure that Hyundai has ample parts to operate.

Conduct daily staff meetings.

Make sure staff adheres to all safety policies.

Rheem Manufacturing Montgomery, Alabama

Supervisor 2000-2012

Led and supervised up to 140 employees involved in manufacture of water heaters, air conditioners, and furnaces. Monitored safety, timekeeping, production goals, and quality assurance. Assisted staff with problem solving. Oversaw product and quality assurance.

Improved gas heater production process for sub-assembly line, generating over $275,000 in cost savings.

Consolidated key work activities, resulting in labor savings of $135,000.

Met all production goals for past ten years.

Additional Experience

Customer Service Representative, 1995-2000. Conducted order entry, monitored pending orders, and maintained shipping information. Provided troubleshooting of malfunctioning water heaters. Quality Control Specialist, 1990-1995. Inspected and recorded data on measurements of processes as well as products. Assembler, 1986-1990. Welded manually-rolled tanks, plugs, and air tested heaters.

Computer Skills

QuickBooks, MS Word, Excel, PowerPoint, Kronos, and Oracle

Certifications

Six Sigma, 2010

Lean Six Sigma, 2007

Professional Development

Leadership Training – Alabama Industrial Training for Supervisors, 2000

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