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Software Engineer Customer Service

Location:
Washington, DC
Posted:
March 20, 2019

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Resume:

DIVYANSHU PIPAL

Washington DC *****. 202-***-****.

ac8uj7@r.postjobfree.com . LinkedIn Profile

Summer Internship

Prosoft Inc., Ohio June 2018 – August 2018

•Participated in project discovery process by identifying, troubleshooting and debugging defects in Xcode related systems.

•Coded to enhance the GPS systems and used comprehensive testing to ensure the maintainability of the code.

•Improved software and participated in code reviews by applying object-oriented methodologies.

•Collaborated with an off-shore team to develop and maintain high quality software products.

Software Engineer (F/T)

Lepide Software Private Ltd, Noida, India August 2015 – April 2017

•Headed a team of seven as a subject matter expert (SME) for hosting issues related to client and staff login systems involving upgradation and maintenance of servers thereby improving the efficiency of the entire system by 81%.

•Structured several internal systems comprising of order entry and management tools, conversion and revenue reporting, and production workflow tracking, as well as designed custom APIs built in JAVA.

•Handled diverse issues with a customer service team related to active directory self-service with the use of JAVA language. Worked with the team to lay down the plan to improve the service efficiency based on customer reviews to vet all the existing bugs in software code to improve the quality and create methods to implement the best practices in the industry.

•Design & Analysis of Algorithms

•Advanced Software Paradigms

•Object Oriented Design

•Design of Human Computer

Interaction.

MS in Computer Science

(Anticipated May 2019)

The George Washington University, Washington D.C.

GPA: 3.5

Undergraduate (B. Tech) in Computer Science

(2010-2015)

I.P. University New Delhi, India

WORK EXPERIENCE

EDUCATION

COURSES

Diverse computer science

graduate with an

exceptional ability to think

creatively to solve

technology related

problems. Seeking a

position that will allow me

to improve my skills in all

software development

phases including design,

construction, testing,

implementation, and

maintenance.

SUMMARY

TECHNICAL

PROFICIENCY

SKILLS AND

CAPABILITIES

Programming

Languages:

Swift

Objective-C

MongoDB

JavaScript

MySQL

JAVA

· Software

Development

· Software

Engineering

· Object-Oriented

Design



Contact this candidate