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Quality Customer Support

Location:
Houston, TX
Posted:
March 20, 2019

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Resume:

KLAVERN JOHNSON

ac8uhx@r.postjobfree.com

***** ********** **. ******* ** 77015

281-***-****

2

An energetic professional seeking a Production Coordinator position with a company employing people skills and exceptional qualities in terms of production utilization.

EXPERIENCE

03/2017 TO 11/2018

PRODUCTION COORDINATOR, lamons

Extensive experience directing Production, Quality, Safety and Cost Control for large production area.

Proven ability to design and enhance processes in support of continuous improvement programs.

Deploys spot audits and root-cause analysis including remedial actions.

Excellent interpersonal skills, recognized for seamlessly working with customer teams to identify and resolve quality and process issues.

Expertise in production includes inventory management, safety, quality improvement, operations, scheduling and preventative maintenance.

Manages raw materials inventory by coordinating with vendors.

Demonstrates track record in training, mentoring and motivating teams to improve overall productivity and performance.

Documents work procedures and processes for staff resources.

Creates production scheduling system with periodic cost forecasting capability.

10/2015 TO 03/2017

SCHEDULER, lamons

Organized information flow between all components of a production.

Exercised quality control procedures at every level.

Demonstrated ability to work tight deadlines and follow difficult procedures.

Proficient in carrying out quality control procedures to maintain harmony between work and people.

Ensured that all work was conducted in an efficient and professional manner.

04/2012 TO 10/2015

EXPEDITOR, LAMONS

Analyzed transactions to resolve discrepancies and reconciled balances.

Resolved quantity variances during monthly audits and maintained accurate inventory records.

Responded to requests and inquiries from customers, processed transactions and attended daily shortage meetings.

Utilized proprietary information and worked collaboratively with others.

Provided outstanding customer support to a team of 50 while working with minimal supervision.

EDUCATION

2015 TO PRESENT

BUSINESS MAJOR, HCC

1996

DIPLOMA, wisner high school

SKILLS

Leadership: An experienced team leader

Ability to initiate/manage cross-functional teams and multi-disciplinary projects

Critical thinking, decision making and problem-solving skills.

Planning and organizing – Organizational abilities

Result oriented: Ability to achieve the target within given time



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