Medical Assistant Front Office
Resume:
Tarshea' Toliver
M: 478-***-****
********@*****.***
Professional Background
Energetic healthcare professional with experience as both a Certified Medical Assistant and Phlebotomy Technician. I am proficient in handling multiple cases and optimizing patient care. Expertise in charting, documentation, and front office work.
Skill Highlights
Phlebotomy
Patient Preparation
Excellent Computer Skills
Detailed-Oriented
Professional Experience
March 2018
To
Present
Primary Family Medicine Warner Robins, GA
Medical Assistant
Maintained patient charts and confidential files.
Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
Collected and processed copayments and out-of-pocket charges using e-Clinical.
Took messages from patients and relayed them to the appropriate staff.
Processed patient payments and scanned identification and insurance cards.
Supported patients with customized patient teaching tools.
Performed pregnancy tests and sent specimens for laboratory testing.
Tested glucose and administered injections.
Ensured collection of lab specimens by appropriate lab courier.
Measured patient pulse oximetry.
March 2018
To
February 2019
LifeBrite Warner Robins, GA
Phlebotomy
Prepared blood-collecting equipment, draw blood and safely store and transport samples.
Work collaboratively with patients and healthcare providers to ensure a high quality of service.
Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
Handled all office supply ordering including ink cartridges, toner and paper.
Labeled blood vials with critical information like time of collection, date, and patient name.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Prepared specimens for analysis and established proper chronological priorities in testing.
Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws.
Maintained fully-stocked phlebotomy cart, carrier, and station.
Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.
Ensured collection of lab specimens by appropriate lab courier.
December 2015
To
February 2017
Middle Georgia Family Health Warner Robins, GA
Utilized strong assessment skills to determine necessary patient care.
Escorted patients to examination rooms and prepared them for physician exams.
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Set up appointments for physician visits and procedures using calendar software.
Supported patients with customized patient teaching tools.
Performed pregnancy tests and sent specimens for laboratory testing.
Tested glucose and administered injections.
Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws.
Maintained fully-stocked phlebotomy cart, carrier, and station.
Authorized drug refills and provided detailed prescription information to pharmacies.
Precisely completed appropriate claims paperwork, documentation and system entry.
Measured patient spirometry.
Maintained detailed records of test results by entering data and patient information into computer.
Prepped and draped patients in a sterile fashion.
Ensured collection of lab specimens by appropriate lab courier.
Measured patient pulse oximetry.
Education and Training
June 2016
Central Georgia Technical College Warner Robins, GA
Associate of Applied Science in Medical Assisting
Certifications
Certified Medical Assisting
Certified Phlebotomy Technician
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