MARY NORBURY

Arlington, TX ***** 214-***-****

ac8uho@r.postjobfree.com

HUMAN RESOURCE ASSOCIATE

Experienced human resources professional with an exceptional track record in providing establishment personnel assistance in recognizing, assessing, and resolving human relations and work performance problems within establishment. Incorporate HR policies and procedures in work environment on a daily basis. Ability to facilitate communication and progress employee human-relation skills and labor presentation. Proficiency in Microsoft Office programs including Word, Excel, and PowerPoint, as well as EEO, OSHA, COBRA, FMLA, ERISA, ADA, FLSA.

Areas of Strength and Expertise

Human Relations

Project Supervision

Employee Skill Training and Surveys

Facilitate Effective Group Interactions

Management Training and Development

Corporate Communication

Conflict Resolution

Professional Experience

Convoy Servicing Co, Irving, TX 2011 to 2019

Human Resource Generalist

Develop and maintain wellness and onboarding programs, as well as conduct employee interviews, background checks, and job offer presentations.

Compose employee manual and implement policies, 401K, medical, and disability plans for employees.

Convoy Servicing Co, Irving, TX 2007 to 2010

Benefits Coordinator

Communicated with employees concerning insurance policies and options, filing claims, and cancellations; assisted in answering questions concerning insurance coverage and file claims process.

Documented employee information including address, rate of pay, absences, and benefits.

Analyzed employee files to resolve inquiries and provide data for personnel.

International Solutions, Arlington, TX 2004 to 2006

Claims Adjuster

Investigated, evaluated, and reported on results concerning workers’ compensation.

Assisted injured employers/employees comprehend state requirements.

Continued contact between medical providers to aid in injured employees’ treatment.

Crawford and Company, Dallas, TX 2000 to 2004

Claims Adjuster

Collected evidence during workers’ compensation claim investigations to support disputed claims in court; analyzed and reported information gathered during investigation.

Transferred claims to investigator to receive settlements.

Education

Business Management

EL PASO COMMUNITY COLLEGE El Paso, TX 1992

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