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Customer Service Data Entry

Etobicoke, Ontario, Canada
March 20, 2019

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JIGNESH VADNAGRA Cell phone 647-***-**** E-mail:

Profile :

● Execute customer instructions in accordance with company policy

● Contribution positive to the overall productivity of the team by maximizing individual productivity, availability and flexibility

● An excellent communicator with proven customer service skills and ability to assess each customer’s situation and the impact of proposed transactions

● Proactively identify customer needs and offer appropriate solutions by learning about company products and services and their applicability to customer/market situations

● Strong customer service abilities and strong telephone skills

● Excellent verbal and written communication skills Professional Experience:

● Reviewed and verified supplier invoices for approval and coding

● Processes for monthly disbursements

● Prepared month-end journal entries and Purchase Order (PO) accruals

● Prepares monthly EFT(electronic fund transfer)/cheque run(s)

● Maintained Purchase Order requests for matching against invoice processing

● Responding to supplier inquiries regarding payments

● Created, maintained and updated vendors file system

● Prepared standard and adjusting journal entries for month-end and year-end cycles

● Participated in month and year end reconciliations reporting processes

● Performed monthly Accounts Payable and supports Accounts Receivable

● Responded to internal disbursement requests. Maintained company vouchering process. Maintained monthly General Ledger (GL) expense reconciliations

● Ensured data integrity in all accounting systems

● maintain filing and other administrative duties

Part time Accounts Payable & Receivable Clerk-(Robert Half)Integrated Display Group August 2018 -Present

Part time Bookkeeper at SBS Ayur care- Mississauga 8 Hours a week July 2014 – Present

United Parcel Service UPS ECS Clerk Part time (3 – 5 hours Mon -Fri) Jan.2018 – Present

● Dealing With all telephone calls

● Handling customer complaints in professional manner

● Providing customer counter cover

● Running reports for the centre, TTS report, Cares report and Apple report

● Address corrections regarding packages

JIGNESH VADNAGRA Cell phone 647-***-**** E-mail:

● Damage inspection and Re-packing parcels

● Change delivery requests

● Extensive use of UPS tracking systems

● Meet set targets on a daily basis

● Responsible for any additional tasks given

G4S security Dec.2011 – Jan.2018

● Main Reception Desk Duty. Receiving phone calls, transferring calls, getting messages. Monitoring CCTV Cameras. Controlling Fire work systems. Reporting occurrence to Company’s high authorities. Access control duty. Making employee, visitor and temporary access badges. Various other Security Guard duties.

Quality Controller Direct Staffing Solutions July 2011 - Nov 2011

Checking automotive parts for GMC vehicles. Defective parts sending back. Work with Inventory controller for Inventory. Shipping the Inventory.

Accounts Clerk

● Brackets Corporation Communication Co., Bahrain Dec.2008–Apr 2011


● New Jumbo Group, Kingdom of Bahrain July 1992 –Nov 2008

Responsible for ensuring that all operations inside a store are managed appropriately. Managed store

operations by ensuring exceptional performance and excellent customer services. Assisted customers in all aspects of store services including handling complaints and inquiries. Ensure banking is managed efficiently and cash and receipts are reconciled. Managed weekly inventories. Coordinated sales promotions and provide sales targets.

Volunteer work as Bookkeeper:

● Worked 6 months - Accounts clerk. General data entry managed Cash and Bank Book. Reconciliation general ledger accounts.

JIGNESH VADNAGRA Cell phone 647-***-**** E-mail:


● Bachelor of Commerce Advanced Accounting and Auditing ( Saurashtra University ) 1987 - 1990

● Master of Commerce Costing ( Saurashtra University ) 1990 - 1992

● Accounting : Payroll – Beginner August 2013 - Dec 2013

Other Qualification

● Accounting Software Sage 300 ERP, Quick Books Enterprise and PSI - MS office : Words - Excel


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