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Customer Service Sales

Jacksonville, Florida, United States
March 22, 2019

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Joel Martin

*** ************ **., ****** **** FL 32065

Cell: 904-***-**** Email:

Objective: An extremely hard worker looking to obtain a long term, challenging position that will allow me to utilize my management and professional experience to allow for growth within the framework of the company.


Integrity Restoration June2013-Current

oProject manager/ sales- Responsible for generating job leads for sales commission, keeping track of all jobs from initial contact till dry-out/ mold remediation is completed.

o Training new technicians, specifically concentrating on customer service.

United Water Restoration Group June 2011- June 2013

oWater damage technician supervisor/sales - Responsible for generating job leads by building relationships with contractors in the greater Jacksonville area and closing in home sales. Responsible for all aspects of water damage remediation in customers home.

oAnalyzed profit margins for all jobs in the Jacksonville and surrounding areas using Microsoft Office.

oIn charge of preparing and conducting bi-weekly safety meetings

Cross Member Construction August 2010- June 2011

oJob foreman for all aspects of commercial and residential rehabs

oOwner- Damion Easley- 904-***-****

R L Haines Construction May 2007- August 2010

oInitially Brought on board as Assistant Superintendent but rapidly promoted

oResponsible for multiple projects of interior and exterior renovations for Multi-family developments.

oNegotiating contracts with subcontractors and Pulling permits in various counties

oSoliciting business and generating new leads via cold calling

oPrimary point of contact for customers throughout the renovation process, Customer Service was vital to success in this position

o Projects ranged from $5K - $3.5 million

oGeneral Manager- Landi Bolli 407-***-****

Blair Machine and Tool Inc January 2007- May 2007

oMachinist Trainee

oOwner – Ed Blair; 904-***-****

Kirklyn Enterprises, Inc November 2006- January 2007

oSupervisor over irrigation installs

oOwner – Lynn Longley; 904-***-****

Knowledge and Education:

Orange Park High school Class of 2004

Enrolled in specialized computer drafting and design program

Extensive experience with the Microsoft office suite especially Excel and Word

Certified by the IICRC in WRT & ASD


Shawn Gwaltney- JP Morgan Chase c-904-***-****, o-904-***-****

Cynthia Dunning- JP Morgan Chase c-904-***-****, o-904-***-****

Lyn Longley- Owner of Kirklyn Enterprises c-904-***-****

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