PROFESSIONAL SUMMARY:
Uses strategic and creative thinking to achieve goals to lead projects, determine deliverables, identify risks, contingency plans, resource availability, asset management, and fiber-based networking. Demonstrates empathy and problem-solving skills to drive exceptional support, value to business users. Inactive Secret Security Clearance with the ability to reobtain. Seeking a career in technology that will utilize leadership and management skills, education, certifications, while leveraging knowledge and experience.
TECHNICAL SKILLS:
Risk Management
Encryptions
Network Troubleshooting
Network Security
Wired & Wireless Security
Computer Diagnostics & Repair
Installation of software, hardware & printers
Malware Prevention & Detection
VMware, Oracle VM VirtualBox & Hyper-V
SQL/NoSQL, HTML, Java, C++, Linux, Web Designer, Microsoft Excel, Word, PowerPoint, Visio, Access, Pascal, Fortran and Visual Basic programming
PROFESSIONAL EXPERIENCE:
1/2019 –
Barrister Global Services Network
Computer Network Technician
VeloCloud install finished assemblies or subassembly in severs rack.
Xerox secure terminal installation
HP, IBM, Compaq, Sharp TV warranty services replace and configure systems.
Analyze using digital multi-meter and logic analyzer testing systems make necessary repairs and any corrections to a system.
Used schematic diagrams and technical manuals in repairing systems.
Network routing and connecting wires between individual systems.
Updates various system architectures with motherboard, CPU, hard drive, graphics processing unit (GPU) and CD/DVD drive.
Advanced BIOS secure setting.
Shimadzu Medical Systems 12/2015 – 04/2018
Electrical Engineering Technician III
Secure and patched systems from malicious software.
Basic blueprint and electrical schematic reading, and wiring and installation of circuitries.
Advanced computer proficiency in configuring, logs data collection and analysis Shimadzu, Konica, Canon, Thales, and Fuji equipment.
Service and electrical support system control debugging PCB board for precision diagnostic.
Full semi systems diagnostics repair faulty boards and other components to specifications published by the OEM.
Electrical troubleshooting mechanical, repairing electrical control semiconductors, repairing mechanical systems, and system upgrades.
Troubleshoot, repaired, replaced, and updated various system architectures with motherboard, CPU, hard drive, graphics processing unit (GPU) and CD/DVD drive.
Ability to understand advanced level networking, installing software, and update patches on Medical equipment, laptops, and workstation.
Troubleshoot microcontrollers component system power circuitries, voltage, and current in the performance.
Redesigning systems based on needs in setup and configuring Cisco, Aruba, HP, Moxa switches, access points, and routers.
Install, update or image file of the operation system, application, components drivers, or BIOS flash.
Testing networks and troubleshooting with Wireshark, network analyzer, wire tracker, wire tracker emitter, soldering, multimeter and oscilloscope.
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, and Multi-tasking.
Freedom Equity Group 08/2015 –12/2015
Financial Strategist
Diverse range of backgrounds including technology, business consulting, market research, and design strategy
Developed base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
Provided insight to help clients makes decisions about their business finance strategy.
US Health Group 07/2014 – 08/2015
US Health Advisors
Determined clients' particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage.
Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.
Completes coverage by delivering policy and planning future follow-up visits and evaluations of needs.
Enhanced insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Science Applications International Corporation (05/2008 – 08/2013)
Quality Control 09/2012 – 8/2014
Inspected, audited and reported on material, processes and product/services to ensure quality standards.
Logistics Specialist / Operations 06/2011 – 09/2012
Monitor asset of three warehouses Kuwait, Iraq and Afghanistan.
Monitored and tracked various classes of supply and personnel in support of military actions throughout the US, Kuwait, Iraq, and Afghanistan through the ground, air, and sea, with a high success ratio.
Extensively tracked parts, equipment and personnel using asset management system.
Facilities Manager / SOCOM Liaison Officer 05/2010 – 06/2011
Oversaw Project of 99 personnel in the project support by creating reports that outline detail improving the project using problem solving skilled, which identified quality problems and areas that required improvement.
Leadership and delegation skills when conducting equipment upgrade to entire facility and which was successfully completed a month before schedule.
Transportation Coordinate / Container Manager / Information Management Officer 05/2008 – 07/2010
Knowledge in Integrated Booking System (IBS) Integrated Global Convergence (IGC), PMJ-AIT Web Portal and Ocean Carrier external equipment management databases.
Automated Information for Movements System II (TC-AIMS II) Theater Operations (TOPS), Single Mobility System (SMS), TACOM-Unique Logistics Support Applications (TULSA), Asset Management System (AMS), Joint Logistics Integrator Toolset System (JLITS), Remedy.
Installed, managed and maintained workstations, printers, and switches on the network.
ITT Corporation- GMASS T02 (03/2007 – 03/2008)
Supply / Transportation Supervisor 10/2008 – 03/2008
Managed a material control program for requisition, receiving, storing, shipping and issuing materials.
Submitted transportation movement request for outbound cargo globally.
Tracked cargo shipment using radio-frequency (RF) tags, transportation control number, or transportation movement request inbound / outbound to parts sites.
Quality Control 03/2007 – 10/2008
Inspected, audited and reported on material, processes and product/services to ensure quality standards.
L-3 Vertex, CFT (07/2005 – 03/2007)
Quality Control 07/2005 – 03/2007
Trained and adapted lean six-sigma concepts to increase support of employee’s ideas and involvement.
Computer systems- Army War Reserve Deployment System (AWRDS)
Conducted Training for mechanics to improve their technical and safety awareness.
Developed and Implemented Microsoft Maintenance-Supply Application with a scripting programming language (2006-2008)
The Ginn Group, TX (01/2005 – 07/2005)
Diesel Mechanic 01/2005 – 07/2005
Designed an electrical inspection system that reduced maintenance inspections times by more than 120 hours a month.
Produced equipment readiness reports.
Inspected, replaced and repaired defective parts on equipment.
MILITARY EXPERIENCE:
United States Army 01/1996 – 01/2005
Division Operation Center Supervisor
Tracked assignments, reassignments, field training exercises, and processed all emergency action procedures (25,000+ personnel).
Accountable for over $300,000 worth of equipment.
Supervised both wheel and track vehicle 20 mechanics that provided maintenance on tracks and heavy trucks.
Supervised mechanics in diagnosing malfunctions and the corrective maintenance on diesel engines and power generation units, including accessories, powertrains, and chassis components of vehicles.
Managed the Standard Army Maintenance System-Enhanced (SAMS-E).
Customer Support – maintenance request for equipment repair.
EDUCATION:
Master of Science in Cybersecurity
Saint Leo University, Saint Leo, FL
Bachelor of Science in Computer Information Systems
Saint Leo University, Saint Leo, FL
Associates of Science in Electrical Engineering
Northeast Mississippi Community College, Booneville, MS
Linux Professional Institute Certification (LPIC-1)
Austin Community College, Austin, TX
Information Technology Systems Administrator (May 2019)
My Computer Career, Houston, TX
CERTIFICATIONS:
CompTIA A+ 901 (902 in progress)
MTA Security
Lenovo Service (RWSW200)
Lenovo Resources (RWSW202)
Lenovo Warranty Service Authorization (RWST016)
Information Management Office (IMO), TRADOC-Army, Iraq
Basic Professional Development Course
Project Manager Tactical Vehicle (PMTV)
Aero DR CS-7, AeroDR Portable, Aero Sync
Advanced Radiographic Systems Maintenance Phase I and Phase II, RSTI