Customer Service Data

SUMMARY

Environmental Professional with a Bachelor’s degree in Environmental Science and a year of experience in the field

Proven ability to meet a strong demand for high-quality, organized and consistent results

Confident individual who demonstrates strong initiative and is capable of independent action with the ability to make informed decisions

Known for strong communication skills, both written and verbal

Excellent time management; able to balance immediate and long-term work with varying priorities and deadlines

Valid G driver’s license with a good driving record

RELEVANT SKILLS AND ABILITIES

Site characterization tests conducted to develop a written report for clients under the supervision of senior staff

Technical reports, data collection, management and analysis completed to test various clean-up methods on water samples to show the retention for the compound of interest

Hydrogeological sampling and interpretation to supplement unexpected results with more data for further support

Developed work plans and cost estimates for a sampling trip to minimize client as well as company expenses

Performed other technical tasks, as requested, efficiently and accurately, using standard methods and techniques

EDUCATION

Honours Bachelor of Science in Indigenous Environmental Science 2018

Trent University, Peterborough, Ontario

Completed an honours thesis to investigate the uptake and metabolism of organic selenium compounds in green algae to understand the bioavailability of organic selenium species

Voluntary courses highlight Indigenous culture, environmental examination, and degree relevant chemistry topics, all of which have developed skills to successfully communicate a multitude of topics to various audiences

Courses included Mohawk (Kanienkehaka) Language, Ecology, Environmental Air Pollution, Atmospheric and Aquatic Environmental Chemistry, and Analytical Chemistry

Core courses taught the importance of bridging cultures to find the most effective solutions and the need for environmental social justice globally

WORK EXPERIENCE

Junior Environmental Scientist 2017-2018

NSERC USRA recipient at Trent University to work with environmental chemistry professor, Dr. Dirk Wallschläger, to quantify the concentration of organic selenium compounds in mining effluent through analytical chemistry techniques

Responsible for researching methods, running analytical equipment, and data analysis to quantify the concentration of compounds in water samples

One project led to an immense amount of trouble-shooting just to give the client as many answers as science would allow

This opportunity increased independency, confidence, creativity, and critical thinking to complete tasks with the resources available in a timely manner

Indigenous Environmental Studies/Science (IESS) Researcher 2016-2017

Responsible for compiling events that the program hosted throughout the year in order to collect data and feedback for such

Researched opinions about the classes through creating and distributing surveys on the Qualtrics program

Analyzed the data from the surveys to summarize key results for the betterment of the IESS program

Time management, communication, and writing skills were improved through balancing a part-time job with full-time school that led to self-growth

Car Detailing and Preparation 2018-2019

Assisted in fixing, preparing, and cleaning of cars at CSN Uptown Collision, which allowed me to always keep myself busy

Responsibilities fostered efficiency, customer service skills, attention to detail, and communication skills

Kitchen Supervisor/Server 2010-2018

Worked at Erin Heights Golf Course in the food and beverage sector preparing and serving meals, drinks and overseeing the task to ensure smooth service

Responsibilities included stocking, taking orders, cleaning, delegating jobs to other staff, training new employees, ringing off the tills and closing the clubhouse

Learned decisiveness, multi-tasking, work ethic, delegation, and problem-solving skills so that the kitchen ran efficiently and orderly

CERTIFICATIONS, VOLUNTEER EXPERIENCE & MEMBERSHIP

Impact Leadership Program 2017-2018

Workshops and retreats were used to train participants to be responsible and sensitive leaders in volunteer placements. I have the privilege of volunteering with The Land Between organization.

Tyendinaga Mohawks of the Bay of Quinte Member

HOBBIES AND INTERESTS

Hiking Canoeing Camping Animals Reading Drawing

References available upon request.

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