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Quality Engineer Software

Chicago, Illinois, 60607, United States
March 18, 2019

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Adrienne Turner

Lead/Senior Quality Engineer

Chicago, IL 60607

(312) 343 - 8202

Talented Software Quality Assurance professional who is highly effective at performing all software test life cycle activities in a consistent and accurate manner. I am a veteran of software testing and ready to pursue new professional challenges with a growth-oriented organization. TECHNICAL EXPERIENCE

.Net Technologies, Jenkins, Agile/SCRUM, Secure Socket Layer (VPN), SQL C#, C++, Microsoft Teams, Waterfall, GNU Privacy Guard, Pretty Good Privacy (PGP), MS Access, Exchange Data Interchange (EDI), HL7, ADT, Microsoft Test Manager, Continuous Delivery, Single Sign- on (SSO), Oracle, JavaScript, Team Foundation Server (TFS), Continuous Integration, Security Assertion Markup Language (SAML), Extensible Markup Language (XML) Work Experience

Lead/Senior Quality Engineer

Allscripts Healthcare

September 2010 to December 2018

• Hands-on execution of the software testing life cycle on highly integrated SaaS software for web and mobile.

• Creator of a defect reduction process which reduced escape rates decreased by 25%.

• Provide a clear vision for overall test strategy for releases.

• Design and develop effective automation solutions, troubleshoot issues and resolve bugs.

• Plan, develop and implement new and improved testing methods and deployment processes.

• Facilitate review meetings for functional-to-automation test transitioning. Senior Test Engineer

CSG Systems

May 2007 to May 2010

• Optimized test beds by using both manual and automated testing.

• Analyzed and wrote test plan standards and procedures for the Quality Assurance team. Quality Assurance Manager

Emmi Solutions

September 2006 to May 2007

• Implemented weekly bug review meetings.

• Improved processes, tools, methods, effectiveness and efficiency. Senior QA Analyst


March 2006 to September 2006

• Performed Quality Assurance testing on a management system.

• Responsible for writing and executing test scripts throughout the software testing life cycle Senior QA Analyst

CNA Insurance

August 2002 to March 2006

• Manual and automated testing for web-enabled software.

• Sarbanes-Oxley internal compliance testing.

Senior QA Analyst


January 2001 to October 2001

• Co-authored the first Quality Assurance Manual.

• Established and maintained test environments for multiple software releases. Senior QA Analyst

Open Port Technology

December 1999 to November 2000

• Automated and manual testing for multiple language software versions.

• Assisted client support with troubleshooting customer problems. Test Validation Specialist


June 1999 to December 1999

• Performed configuration management activities and managed defects.

• Developed test strategies for test validation under Federal Drug Administration regulations. Associate QA Analyst/Localization QA Analyst


June 1995 to June 1999

• Performed all software test life cycle activities for software releases.

• Identified and processed materials needed to localize multiple software products. Software Engineer

CCC Information Services

November 1993 to June 1995

• Created and maintained a software build process.

• Created and maintained software installation applets. Education

Bachelor of Science in Computer Science/Information Systems DePaul University

Master of Business Administration in Management

Roosevelt University

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