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Customer Service Assistant

Location:
Surrey, British Columbia, Canada
Posted:
March 18, 2019

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Resume:

HELENA Bastarache c: 778-***-****

***** **** ***, ****** ** v3r 1g2 E: ac8tls@r.postjobfree.com

OBJECTIVE: Recreation/Receptionist

SUMMARY OF QUALIFICATIONS:

•Over seven years recreation experience in adult care facilities and Customer Service

•Certificates: Creating Partnerships with seniors

-Creating Partnerships Engaging people with mental health concerns

-Dementia Alzheimer's

•Computer skills: MS Word, Power Point Internet and Research

•Excellent interpersonal and communication skills

•Track record of taking the initiative and improving services

•Conscientious organized hardworking and friendly

PROFESSIONAL RELEVANT SKILLS:

Recreation Assistant skills:

•Plan Activities and assist with Senior Social Outings

•Encourage residents to attend daily programs to improve mobility

•Observe and report on changes in their behavior during programs

•Record daily attendance and file paperwork in an orderly fashion

•Proven leadership skills in motivating training, and supervising

•Provide one to one visits with seniors when required support

•Prepare meals, serve and clean up after they're done

Customer Service Skills:

•Greet customers on phone or in person in a friendly manner

•Excellent ability to work in a team

•Have Excellent communication skills to communicate with public

•Listen to customers needs and assist as needed

•Responsible for cash flow, credit and debit transactions

•File and sorting paper work on a daily basis

•Record attendance and daily activities on com care website

EMPLOYMENT SKILLS

Cashier, Big Box Outlet Store, South Surrey BC 2015-Present

Recreation Assistant- Westminster House, White Rock BC 2010-2014

Recreation Volunteer-Kinsmen Place Lodge, Surrey BC 2002-2006

Cashier- Dollar Giant, White Rock 2012-2013

EDUCATION

Guildford Park Secondary School-Surrey BC



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