Human Resources/Payroll/Process Management professional

Latonya F. Stewart

**** *********** ******* ** *******, GA 30013 770-***-**** *******************@*****.***

Human Resources/Payroll/Process Management professional

Extensive background in Human Resources/ Payroll /Process Management operations, including experience in payroll management/processing, project management/process improvement, Payroll, HR and Timekeeping implementations, staff development, records management, internal/external auditing, executive compensation, policy and procedure development and legal compliance.

Demonstrated success in managing projects within tight deadlines and building relationships with all levels of management and employees. Attentive to detail with the ability to work independently, solve problems proactively, and eliminate waste while handling multiple projects in a fast-paced environment.

Ability to organize and manage information proficiently using Microsoft Word, Outlook, Excel, PowerPoint, Access, Project, Visio, OneNote, SharePoint, Quicken, Microsoft Dynamics Great Plains, Illustrator, EDM, iManage, Query, SQL, ADP Reporting and various ADP systems.

HR/Payroll/Process Management Skills

Payroll Management/Processing

Process Improvement

FMLA /EEO/HIPAA

ADP Vantage HCM/PayeXpert/EV5

ADP Workforce Now/PCPW

Salary Surveys/Job Evaluations

Tax Compliance

Project Management

HRIS/ADP Reporting

Payroll/WC/SOC1 Audits

ADP Enterprise eTIME

HR Matrix/Dashboards

Employee Relations

Wage Garnishments

HR Policies & Procedures

Orientation

Training & Development

Account Reconciliation/General Ledger

Executive/Deferred Compensation

Onboarding/Recruiting

Workday/PeopleSoft/SuccessFactors

Professional Experience

ADP- Automatic Data Processing – Atlanta, GA & Florence, SC

Government Relations Analyst, September 2018 – Present

Responsible for developing effective communication strategies for state elected officials to improve Work Opportunity Tax Credits issues within states. Function as a liaison with federal and state government agency staff, clients, and internal ADP partners to convey ADP Tax Services position on issues. Implement comprehensive federal and state strategy in working with federal and state staff to further ADP Tax Credit Services. Conducts legislative analysis on proposed and enacted federal legislation to determine potential impact to ADP Tax Credit Services. Review and interprets guidance issued by federal oversight agencies. Responsible for planning, coordinating, and managing activities and initiatives that have broad organizational impact focusing on business transformation and process innovation within ADP. This includes initiatives relating to the delivery of multi-service ADP solutions partnering with Marketing, Development, Sales, Implementation, Operations, Service, and Field Services. Guide operational leaders in understanding and usage of quality and continuous improvement methodologies by establishing links between process management initiatives and business strategies and identifying and prioritizing high-impact opportunities.

Key Results:

Led and facilitate Kaizen Events and BPI baseline events across Tax Compliance through cross-functional teams

Led analyses and engineering of service delivery models on new products/features or tools, processes, and staffing models, workforce planning, including global shoring initiatives. Support Service & Operations in their readiness to accept process functions around the new services and support clients' needs

Evaluated both strategic and crisis opportunities for improving the core business. Developed plans, recommended and executed initiatives that have multi-functional or multi-organizational impact to achieve ultimate effectiveness.

Professional Experience (continued)

Lead Payroll/HCM Implementation Consultant II, October 2015 – September 2018

Consult with clients to deliver a comprehensive ADP solution while guiding and driving the client towards the best solution for their business needs. Responsible for analyzing existing systems, interface requirements, business processes, and partnering with clients to understand their business. Focus on incorporating new processes, tools, and approaches; while utilizing my broad knowledge to recommend ADP solutions to the client when appropriate. Understanding the client’s business issues and concerns, recommend, customize, and implement appropriate solution. Interact/collaborate with ADP associates in sales and customer service. Exchange routine information with members of client project team, including priorities, timeliness, and issues as they arise. Assisted with managing all project phases, including initiation, planning, execution, monitoring, control and closure.

Key Results:

Direct day-to-day activities of projects and staff in matrixed organization

Assist/Ensure milestones are successfully met through oversight of project vehicles and coordination of resources

Provide scheduled and on-demand status reports and updates

Assess, manage, resolve and escalate (if necessary) risks and issues

Make decisions based on information and input in a timely manner

Work on projects of high complexity, 3000 employees or more

Successfully build long term relationships and trust with my clients. Clients often requested my presence outside of the normal implementation team visits for assistance with streamlining and improving their payroll related processes and procedures.

Joined the team and quickly became a team player and leader/mentor within the group. Team members often seek advice or guidance with Payroll Practices and ADP Best Practices.

Despite my short amount of time at ADP, I have built strong relationships with other associates throughout the organization.

Participated in BPI initiatives, partnering with other ADP team members streamlining procedures and eliminating waste to improve processes within NAS implementation.

FEDERAL HOME LOAN BANK OF ATLANTA – Atlanta, GA

Payroll and HRIS Manager, March 2006 – October 2015

Responsible for managing all aspects of the payroll function to ensure the timeliness and accuracy of amounts paid to employees and of information given to internal and external entities. Responsible for defining, communicating, and delivering HR reporting and analytics. Provide HR data analysis used by the business for strategic planning and decision-making. Prepare and manage all survey data, and perform all job evaluations. Managed and coordinated the Bank’s annual Once for All employee trust fund drive.

Key Results:

Successfully managed and implemented the Bank’s timekeeping and payroll systems for our multi-state payroll processing, eliminating paper timekeeping process; introducing self-service for all HR systems, saving the Bank over $20,000 per year in hosting and maintenance fees.

Streamlined the department processes creating checklist and automating all manual reports and reconciliations. This has ultimately reduced and in some cases eliminated errors, consolidating two positions, saving the department approximately $65,000 per year.

Designed, developed and implemented an Access database that contains all of the Once for All Trust information, i.e. organization tax data and employee contributions, reducing all processing time by 50%.

Successfully prepared the Executive Summary Compensation Disclosure table included in the Bank’s Form10-K in accordance with the Securities and Exchange Commission’s Regulation S-K for 8 years.

UNIVERSITY OF PHOENIX, 2014

Bachelor of Science in Business/Human Resource Management (BSB/HRM)

THE MANAGEMENT ACADEMY, MAY 2016

Project Management Professional Certification Course

LEAN SIX SIGMA GREEN BELT

Emory University, 2017

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