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Customer Service Sales

Location:
Brownsville, TX, 78526
Salary:
negotiable
Posted:
March 16, 2019

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Resume:

Objective:

Seeking an open IT Coordinator/ IT Specialist/Systems Programmer position that will allow me the opportunity to put into practice my college education, knowledge and passion towards computers and technology maintenance, programming, and hardware replacement. I am always eager to learn and undergo training to better myself to benefit the employer.

Education

University of Texas Rio Grande Valley Brownsville, Texas

Bachelor of Science in Computational Science 2.5 Years Completed

University of Texas at Brownsville Brownsville, Texas

Bachelor of Science in Biology August 2015

Certification

Teaching Certification: Intern Certificate

Texas Teachers: Presently Enrolled

TEXES Science Composite (7-12) 236 PASSED

PPR Exam: Passed

Job Experience

Ningxiang Hill Country Garden School – Science Teacher/IT Specialist August 2018-July 2019

Well-acquainted in the implementation of science experiments and theories

Encourage student participation by allowing them to perform experiments, give their views, make presentations, etc.

Well-acquainted with the process of evaluating and grading students, mentoring and providing feedback

Thorough with different audio-visual teaching aids available to make sessions more interesting

Proven ability of handling students independently with ease

Teaching the Cambridge Science Curriculum

Fix computers for school system and colleagues

oVirus removal, software installation/troubleshooting, networking issues, router installation, OS installation/troubleshooting, etc.

Helping students learn English as a Second Language to native Mandarin speakers

Victoria West High School – IPC/Physics Teacher – Victoria, TX. July 2017- May 2018

Well-acquainted in the implementation of physics experiments and theories

Encourage student participation by allowing them to perform experiments, give their views, make presentations, etc.

Well-acquainted with the process of evaluating and grading students, mentoring and providing feedback

Thorough with different audio-visual teaching aids available to make sessions more interesting

Proven ability of handling students independently with ease

High Velocity Gymnastics - Coach – Brownsville, TX. April 2016 – July 2017

Assess gymnasts for strengths and weaknesses

Develop plan for skills attainment

Chose events to demonstrate their talents

Provide encouragement and motivation to challenge themselves

Provide personalized strength training and stretching routines

Maintain order and discipline during lessons

Provide private lessons

Implement biological mechanisms and anatomy in lessons

Payne Auto Group - Internet Sales Manager – Brownsville, TX. November 2015 – April 2016

Provided superior customer service

Sell all vehicles from the entire auto group

Monitored website activity

Inventory Management

Generate Store Traffic

Answer sales leads

Generate Sales Appointments

Website Advertising

Have proper knowledge of our inventory and the packages the vehicles come with

Troubleshoot the computers in the dealership

Teach coworkers how to properly use the new software that is being worked with

Payne Auto Group - Bilingual Commissioned Sales Consultant – Brownsville, TX. July 2015 - Nov 2015

Commission driven sales performance

Provide superior customer service

Sell all vehicles at the lot

Successfully convert walk-in customers into sales

Have proper knowledge of our inventory and the packages the vehicles come with

Create loyal customers

Troubleshoot the computers in the dealership

Teach coworkers how to properly use the new software that is being worked with

Sprint - Bilingual Full-time Sales Representative – Brownsville, TX. July 2014 – July 2015

Sell all wireless devices (phones, tablets, mobile broadband, home phone)

Provide superior customer service

Troubleshoot electronic devices

Sell all types of accessories

Meet and exceed my monthly quota

Help exceed store quotas

Samsung Experience Store - Samsung Consultant – Brownsville, TX. March 2013 – December 2013

Sell all Samsung products within Best Buy

Provide superior customer service

Troubleshoot electronic devices

Maintain Planogram

Skills

Computer Skills:

oAll Windows OS Systems

oMac OS systems

oMicrosoft Office

oMicrosoft Visual Studios

oC++ /HTML5/CSS/C#

oAssembly Language

oComputer Troubleshooting, Repair, Virus Removal, Hardware and Software Installation, Networking.

oHardware Replacement (Desktops, Laptops, Mobile Devices)

Bilingual:

oEnglish

oSpanish

Able to inspire, comfort, and build self-esteem

Flexibility: Ability to adapt to new environments

Always willing to learn any new skills to benefit myself and the employer

Boy Scouts of America and Venture Crew 1:

oAdult Advisor 2011-2017

oMember: 2006-2017

References:

Dr. Christopher Gabler – UTRGV Lecturer

o832-***-****

Ruben Reyes – Head of Science Department TSC

o956-***-****

Phil Lopez – HVG Head Coach/UTRGV Grad Student/Mentor

o956-***-****

Dakota Pompa – Victoria West High School English Teacher

o830-***-****

JD Compian – Victoria West High School Inclusion Specialist

o214-***-****

Alexis Arriola – Computer Science Colleague/Mentor

o956-***-****



Contact this candidate