Customer Service Sales
Resume:
Objective:
Seeking an open IT Coordinator/ IT Specialist/Systems Programmer position that will allow me the opportunity to put into practice my college education, knowledge and passion towards computers and technology maintenance, programming, and hardware replacement. I am always eager to learn and undergo training to better myself to benefit the employer.
Education
University of Texas Rio Grande Valley Brownsville, Texas
Bachelor of Science in Computational Science 2.5 Years Completed
University of Texas at Brownsville Brownsville, Texas
Bachelor of Science in Biology August 2015
Certification
Teaching Certification: Intern Certificate
Texas Teachers: Presently Enrolled
TEXES Science Composite (7-12) 236 PASSED
PPR Exam: Passed
Job Experience
Ningxiang Hill Country Garden School – Science Teacher/IT Specialist August 2018-July 2019
Well-acquainted in the implementation of science experiments and theories
Encourage student participation by allowing them to perform experiments, give their views, make presentations, etc.
Well-acquainted with the process of evaluating and grading students, mentoring and providing feedback
Thorough with different audio-visual teaching aids available to make sessions more interesting
Proven ability of handling students independently with ease
Teaching the Cambridge Science Curriculum
Fix computers for school system and colleagues
oVirus removal, software installation/troubleshooting, networking issues, router installation, OS installation/troubleshooting, etc.
Helping students learn English as a Second Language to native Mandarin speakers
Victoria West High School – IPC/Physics Teacher – Victoria, TX. July 2017- May 2018
Well-acquainted in the implementation of physics experiments and theories
Encourage student participation by allowing them to perform experiments, give their views, make presentations, etc.
Well-acquainted with the process of evaluating and grading students, mentoring and providing feedback
Thorough with different audio-visual teaching aids available to make sessions more interesting
Proven ability of handling students independently with ease
High Velocity Gymnastics - Coach – Brownsville, TX. April 2016 – July 2017
Assess gymnasts for strengths and weaknesses
Develop plan for skills attainment
Chose events to demonstrate their talents
Provide encouragement and motivation to challenge themselves
Provide personalized strength training and stretching routines
Maintain order and discipline during lessons
Provide private lessons
Implement biological mechanisms and anatomy in lessons
Payne Auto Group - Internet Sales Manager – Brownsville, TX. November 2015 – April 2016
Provided superior customer service
Sell all vehicles from the entire auto group
Monitored website activity
Inventory Management
Generate Store Traffic
Answer sales leads
Generate Sales Appointments
Website Advertising
Have proper knowledge of our inventory and the packages the vehicles come with
Troubleshoot the computers in the dealership
Teach coworkers how to properly use the new software that is being worked with
Payne Auto Group - Bilingual Commissioned Sales Consultant – Brownsville, TX. July 2015 - Nov 2015
Commission driven sales performance
Provide superior customer service
Sell all vehicles at the lot
Successfully convert walk-in customers into sales
Have proper knowledge of our inventory and the packages the vehicles come with
Create loyal customers
Troubleshoot the computers in the dealership
Teach coworkers how to properly use the new software that is being worked with
Sprint - Bilingual Full-time Sales Representative – Brownsville, TX. July 2014 – July 2015
Sell all wireless devices (phones, tablets, mobile broadband, home phone)
Provide superior customer service
Troubleshoot electronic devices
Sell all types of accessories
Meet and exceed my monthly quota
Help exceed store quotas
Samsung Experience Store - Samsung Consultant – Brownsville, TX. March 2013 – December 2013
Sell all Samsung products within Best Buy
Provide superior customer service
Troubleshoot electronic devices
Maintain Planogram
Skills
Computer Skills:
oAll Windows OS Systems
oMac OS systems
oMicrosoft Office
oMicrosoft Visual Studios
oC++ /HTML5/CSS/C#
oAssembly Language
oComputer Troubleshooting, Repair, Virus Removal, Hardware and Software Installation, Networking.
oHardware Replacement (Desktops, Laptops, Mobile Devices)
Bilingual:
oEnglish
oSpanish
Able to inspire, comfort, and build self-esteem
Flexibility: Ability to adapt to new environments
Always willing to learn any new skills to benefit myself and the employer
Boy Scouts of America and Venture Crew 1:
oAdult Advisor 2011-2017
oMember: 2006-2017
References:
Dr. Christopher Gabler – UTRGV Lecturer
Ruben Reyes – Head of Science Department TSC
Phil Lopez – HVG Head Coach/UTRGV Grad Student/Mentor
Dakota Pompa – Victoria West High School English Teacher
JD Compian – Victoria West High School Inclusion Specialist
Alexis Arriola – Computer Science Colleague/Mentor
Contact this candidate