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Executive Assistant Customer Service

Fort Myers, FL
March 15, 2019

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M. Kristi Pickard

**** **** *** ***** • Naples, FL 34120

239-***-**** •


Executive Assistant to CEO

PBS Contractors & Wall Systems Contractors

January 2014 – Present

Administrative, Accounting, & Office Support, Event Planning, Customer Service, Social Media, plus many duties as they occur daily; Manage all arising requests, circumstances, events, etc. for both companies, including: multitasking request, phone calls, conversations, and customer service, on a daily basis while being the ears, eyes, nose, and spokesperson on behalf of both companies in order to keep issues from falling through the cracks.

(basic job description up request)

Payroll Clerk / Human Resources Assistant

Greenscapes of SWFL

October 2010 – January 2014

Assist Controller with all hiring and termination paperwork. Track all Paid Time Off. Manage, calculate, and prepare payroll for 210 employees.


Barron Collier High School – 1994

Obtained my GED

Lorenzo Walker Institute of Technology – 1995/1996

Obtained my Nail Technician License

Hodges University – 2005/2006

Accounting & Business Management

G.A.I.N. (Growing Associates In Naples) – 2016

Member of The Greater Naples Chamber of Commerce

Volunteer Experience

Collier-Lee Honor Flight – Board Member – 2018- Present

March of Dimes 2018 Co-Chair

March of Dimes Executive Leadership Team – 2015/2016/2017

March of Dimes – March for Babies Logistics Chair – 2016/2017

Junior Achievement of SWFL – Robe Volunteer Coordinator – 2015/2017

Collier County Honor Flight – Guardian of War Veterans – Fight 6 – 2015

Team Mom – Pop Warner Football League – 2008 to 2013


Katherine Shelbaugh – 412-***-****

John Buehler – 239-***-****

Christina Hatch – 239-***-****



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Development Coordinator

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