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Customer Service Sheet Metal

Youngstown, OH
March 15, 2019

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Kody Jones

**** ********* **. *** #* Youngstown, OH 44506

Cell: 330-***-****


Career Profile

**** ******** ** *** ****** School of Trades with a Specialized Associate Degree in Refrigeration & A/C Technology. Enjoys working in a fast paced environment, willing to work overtime to get the job done. Open to a team atmosphere to provide prompt service. Possesses a strong work ethic and takes pride in getting things done and feeling accomplished about it. Always on time; loyal worker who is looking for growth within a company and is willing to learn more in order to be the best technician possible.

Course of Study

Core Courses: Refrigeration Fundamentals, Refrigeration processes, Electricity, Electrical circuitry, Climate control, Heating Systems, Commercial refrigeration, Commercial applications, Sheet metal basics, Air Distribution Systems, A/C & heat pumps (class and lab), Manual J.

General Education Courses: Business Management, Business Law, Computer Concepts (MS Word & Excel), Basic Math, Job Search, Strategies for Success, Applied math, Customer service, Technical Math.

Equipment used during course of study: Commercial walk in coolers and freezers, Commercial Reach in Coolers and Freezers, Ice Making Machines, Heat Pumps, Central A/C, high, medium & low efficiency gas furnaces, Oil & electric furnaces, 2 Stage and Modulating furnaces, Hydronic Systems, Sheet metal fabrication brakes, Shears & Roll formers.

Career Experience & Accomplishments

Quaker Steak and Lube, Boardman, OH July 2017 to present

Line cook

-Prepares orders in a timely matter

-Cooks side dishes/ steaks and burgers

-Cleans out fryers and grills

Locals Pub and pizzeria, Wasilla, AK July 2015 to June 2017

Line cook

-Made pizzas and salads

-Cleaned floors and ovens

-Provided prompt service during tourist season

Dairy Queen, Campbell, OH May 2014-June 2015, June 2017-July 2017

Shift Leader

-Provided excellent customer service while taking orders

-Took phone calls and helped customers needs and wants

-Counted money and locked the store up

-Made specialized cakes

Kody Jones Page Two

Education/Affiliations/Awards & Career Development

New Castle School of Trades, New Castle, PA

Specialized Associate Degree in Refrigeration & A/C Technology

December 2018 Graduate

Youngstown Christian, Youngstown, OH

High school Diploma

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