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Software Engineer Service

San Antonio, Texas, United States
March 15, 2019

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After School Tutor (August **** – December 2017)

Employer: - African Community Education (ACE)

•Helping students with homework, projects and assignments.

•Mentoring youth to develop confidence and provide tools to succeed academically and personally.

•Providing students with support, learning opportunities and engaging them in creative activities, sports to help their overall development as a strong individual.

Associate Software Engineer/Software Engineer (July 2010 - November 2014)

Employer: - CSC Pvt Ltd

Project Name: - Bombardier Transportation (BBT)

•Responsible for supporting the backup infrastructure and the successful completion of backups and restores to include advanced troubleshooting, management of on-site and offsite tape stores, execution of tape rotations, and performing tape library system maintenance

•Experience with backup solutions and networks. Familiar with installation process, configurations, retention levels and backup policies

•Work with software and hardware vendors to troubleshoot and solve backup issues.

•Work with other IT groups and the business to make sure all backups are performed in accordance with business policies and the law

•Resolve service requests and work orders within established SLA's (service level agreements)

•Knowledge of Enterprise level backup hardware & backup terminology and processes


Tools: Selenium Web driver, JIRA, NetBackup 5.1 to 7.1, DPQM, DPA, Remedy, CA Arcserve 11.5 to 16, Microsoft Office Suite: - Word, Excel, PowerPoint, Access.

Certifications : EMC Information Storage Management V2


B.E. Electronics and Telecommunication Engineering, June 2010 RGPV University, India.

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