SAURABH SHARMA
*****************@*****.***
LinkedIn - http://www.linkedin.com/in/saurabhishan44
GitHub - https://github.com/saurabhsharma0404
PROFESSIONAL SUMMARY
Client-focused, experienced IT professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Working with innovative applications and achieving high client satisfaction as a detail-oriented IT professional who is motivated to drive projects from start to finish as part of a dynamic team.
SKILLS
WORK EXPERIENCE
Microsoft Office Suite
SAP R/3
MS SQL server 2012, Oracle 12c
Python
PL/SQL, SQL
Oracle APEX
Data Mining and Visualization
Data Modelling
Data Warehousing
ETL
Data Analysis
Data Preprocessing
Budgeting
Forecasting
June 2016 – Sep 2017 Oracle Database Developer
NITS Solutions (Michigan, USA)
Role and Responsibilities
Develop applications in Oracle 12c using SQL, PL/SQL.
Working with Oracle APEX for rapid deployment of web applications.
Creating Business Intelligence and analytics solutions.
Develop UNIX shell scripts and use SQL Loader for ETL processes.
Creating and updating procedures, functions, triggers and packages based on change request.
Apply robust business rules for data integrity using constraints and triggers.
Debugging and analyzing defects in the reporting modules.
Achievements
Developed, maintained and improved three different BI applications for a major automotive client in North America.
Recognized for relentless efforts and continuous improvement by the CEO at the annual company meeting.
Increased client engagement and enhanced average quarterly business transactions by more than 500%.
Sep 2014 – April 2016 Graduate Assistant
Eastern Michigan University – Bruce T. Halle Library
Role and Responsibilities
Recruit and Supervise student assistants in the day-to-day operations of the Information Commons computer lab and the technology support Center.
Manage the budget for the entire student assistant service team.
Develop improvement initiatives for the service points supervised.
Serve as a liaison between IT department and library administration.
Design strategic plan for development practices to support operations
Team leader with skills to train, supervise, and motivate team members.
Achievements
Created a student wellness policy for the safety of student assistants.
Created a website for online training.
Recognized well-performing candidates for appraisal and merit thereby improving productivity and employee satisfaction.
Feb 2012 – Aug 2014 Technical Assistant
Eastern Michigan University – Bruce T. Halle Library
Role and Responsibilities
Assisted patrons with online academic and other library resources.
Located articles, journals and other materials in databases like ERIC, ProQuest, S&P Net-advantage, Google Scholar.
Provided troubleshooting as Technology Consultant at the Academic Project Center.
Helped patrons with Microsoft office suite products such as Office, Excel, PowerPoint etc.
Achievements
Won “Technical Assistant of the month” several times for customer service and satisfaction.
May 2010 – Aug 2010 Client Servicing and Marketing Intern
VB&A (Agra, India)
Managed client's portfolio regarding sales and services.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Worked closely with clients to identify their needs and challenges and provide solutions- oriented campaign themes.
Cultivated and managed relationships with key clients, vendors and community partners.
Coordinated with agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
EDUCATION
2016 Master of Science: Information Systems
Eastern Michigan University - Ypsilanti, MI
Advanced coursework in Web Development & ERP systems
Advanced coursework in Business Analytics, Data Warehousing & Data Mining
2014 Graduation Certificate: Supply Chain Management
Eastern Michigan University - Ypsilanti, MI
2013 MBA: International Business
Eastern Michigan University - Ypsilanti, MI
Transfer to EMU 09/2011
MBA: Business Administration
Ansal University - Gurgaon, India
2010 BBA: Finance & Marketing
G.L.A University - Mathura, India
Advanced courses in Finance & Marketing
ACCOMPLISHMENTS
Graduate Assistant Scholarship, Eastern Michigan University 2014-2016
P. Vardhani & V. M. Rao Tummala Endowed Scholarship, Eastern Michigan University 2015
Nominated for EMU Student Gold Medallion award for Outstanding Professionalism in 2015
Director's Award for Academic Excellence, Ansal University 2011