He (Alice) Zhang
Fluent in Chinese and English
Focused, dedicated, and highly motivated with a proven track record of success in supporting projects, including scope management, quality management, operations and resource management. Technically savvy and able to quickly assess and utilize the appropriate response to meet the specific needs of the business. A natural communicator and team motivator with the ability to adapt to different situations and solve problems under pressure.
Data Management Budgeting & Timelines
Staff Training Relationship Building
Analysis & Reporting
Concrete Systems, Inc, Hudson, NH 0 2/2018-02/2019
Process purchase orders and engineering change order daily.
Job entry using Salesforce, Titan and Visual. Create work orders for engineering and manufacturing.
Manage CEO’s calendar and travel plans.
Work with president, VP and sales team- type proposals, revise pricing and send out to potential & existing customers in a timely fashion.
Send shop drawings to customer daily. Edit PDF format drawings based on customer’s request.
Manage reports in Salesforce.
Order office supplies.
DEKA Research & Development, Manchester, NH 12/2017—2/2018
Create work flow structure for purchasing of Phoenix project.
SAI COMMUNICATIONS, Salem, NH 2007– 2016
Project Management Coordinator
Work with SAI project teams, customer and vendors to acquire project related documents for closeout packages.
Run daily reports for finance team. Update project tracker daily.
Assist in the updating of customer project databases such as Siterra.
Monitor missing close-out packages information, review/verification, gathering of missing data, uploading of data to local drives.
Attend management, project team and customer meetings.
Provide general project management support to the Internal Project Group Supervisor and the team, notifying contractors when they are able to invoice SAI for payment, contacting construction managers to collect and review close-out documentation.
Review and verify that the documentation received is accurate for the SOW performed by contractors.
Track various project related items using Microsoft® Office tools such as Excel, Word, and Adobe PDF.
Maintain, update or create databases /database information (oracle, SQL database management)
Complete special assignments for managers, which require collecting, organizing and analyzing data and producing reports, which may be the basis of significant decisions by senior management of the company
SOUTHERN New Hampshire UNIVERSITY, Manchester, NH 2005-2007
Library Assistant - on campus part time job for international students
Checked in and out books, laptops and various media for students.
Organized books on a daily basis.
Provided reference support to all library visitors.
Answered and directed phone calls to appropriate department within the library.
HUMAN RESOURCE SERVICE CENTER, Anhui, China 2003-2005
Supported managerial and executive staff and on various projects and assignments.
Scheduled and planned corporate meetings and events.
Answered and directed calls for various team members.
Drafted and edited corporate documents, memos, letters and emails.
Managed multiple calendars including planning meetings, events and travel.
Updated and managed various HR databases.
Organized and arranged training programs in United States.
MBA, Business Administration, Southern New Hampshire University, Manchester, NH, 2007
BS, Computer Science, Electronics & Engineering University, Anhui, China, 2003