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Customer Service Forklift Operator

Pittsburgh, Pennsylvania, United States
March 15, 2019

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Amon johnson

Mesa, AZ


Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Dock Worker/Forklift Operator

XPO Logistics - Phoenix, AZ

January 2018 to Present

Efficiently sort, handle, load and unload palletized and non-palletized freight Use appropriate motorized and manual equipment, including pallet jack, forklift and by hand as needed Secure freight inside trailers using appropriate tools and supplies Work in a safe, efficient manner, adhering to company safety policies Use mobile handheld devices to scan and track shipments Work on a dock that is not climate-controlled for many hours at a time Billing Specialist

CVS Caremark/SilverScript PDP - Monroeville, PA

August 2016 to December 2017

ensure timely and accurate billing for outstanding claims while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. As part of the billing and reimbursement team, you will work in a fast paced and team focused environment to ensure timely and accurate billing to insurance providers. We will support you by offering all the tools and resources you need to be successful in a collaborative team based environment. The key responsibilities of the medical Billing Representative are: - Billing and follow-up associated with the billing for dispensed prescription medication - Maintaining supporting and chronological notes that detail action taken to resolve billing edits . - Maintain patient demographic and insurance information and data collections systems, including all billing reports, queues, or diversions according to payer and company policy guidelines - Research and respond to insurance companies and governmental payors regarding billing issues or related questions by telephone, via the internet, and in writing. - Transmit or submit claims (paper/electronic) to insurance payors for reimbursement - Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors - Contact patients, physician's offices or insurance carriers as needed in order to expedite billing claims Required Qualifications - One or more years’ of experience working with MS Office, specifically Excel, Outlook and Word - One or more years’ of experience in a healthcare Revenue Cycle environment Preferred Qualifications- Minimum of one year experience performing healthcare reimbursement, medical insurance/billing or related work - Strong verbal and written communication skills with the ability to effectively communicate in a customer service environment - Ability to utilize analytical skills to solve problems in the healthcare reimbursement/claims workflow

- Ability to work independently and collaboratively with a team environment - Able to multi-task and meet deadlines- Excellent problem-solving

CCA- City Carrier Assistant

United States Postal Service - Washington, PA

January 2016 to August 2016

Senior Pharmacy Technician

Accredo express scripts - Warrendale, PA

January 2014 to January 2016

Entering prescriptions and verifying appropriate information Contacting patients, pharmacists and doctor's offices to resolve claims issues Processing prescriptions (from intake to order completion) Resolving customer issues; ensuring accurate information is provided Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record

This position will work with PCC for WFP, phone coverage ROP. Dispenses any or all of the following: unit doses, specialty pharmaceuticals and injectibles; may compound medications.

Consults with customers, patients and/or physicians regarding use of medications and potential drug interactions.

Consultations may be telephonic or in person.

Reviews and approves/denies requests for prescription prior authorizations. Skills Used

Fast typing

Quick learning


Auto technology in Auto repair

Rosedale Technical Institute - Robinson Township, PA September 2017 to February 2019

Certification in Medical terminology


National Career Readiness Certificate

September 2017 to Present

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