Marketing Digital

Russ Rezepov Boston, MA *********@*****.*** 857-***-****

Overall Experience

Working knowledge of MSSQL, SQL querying, SQL Stored Procedures, VMWare VSphere, CentOS & Ubuntu Linux, MS Windows Server 2008-2012, Networking, Bitbucket, Github, Jira, Microsoft CRM; Scripting in PHP, Python, Strong Analytical skills

Experience

Bright Horizons – Senior Application & Data Analyst – Sep, 2018 – Present – Boston, MA (The reason why I got this job – I was needed an opportunity to work remotely)

• Generating innovative ideas to promote brands and products

• Determining specific marketing goals

• Designing and Implementing Marketing Strategies. Strategic Planning

• Developing digital marketing campaigns

• Market Research, Data and Sales Analysis

• Identifying New Opportunities and Forecasting market trends

• Analyzing customers feedback to ensure client satisfaction factor

• Collaborating with internal teams and ensuring brand consistency

• Establishing a strong online presence and Brand Recognition

• Acquiring data from data sources and maintaining databases/data systems

• Interpreting data, analyzing results and providing ongoing reports

• Locating and defining new process improvement opportunities

American Well - Senior Application Support Analyst – Nov, 2016 – Aug, 2018 – Boston, MA (The reason why I got this job – Moved from NYC to Boston)

• Managing and Monitoring RedHat/CentOS OS, VMware VSphere ESXi, Docker

• Oracle Java application support, exposure to scripting and monitoring systems

• 100% Agile Environment

• Managing and monitoring SAN, NAS

• Managing and supporting iOS and Android American Well mobile applications

• Managing American Well and third party software in a hosted environment

• Supporting monitoring and performance analysis systems

• Implementing performance analysis on the American Well applications

• Reporting defects found in Pre-Production and Production to Development teams

• Performing system administration tasks on all American Well platforms

• Providing afterhours 24/7 on call support of American Well and third party software

• Managing projects and assisting hosting department manager

cDs Global - Application Support Analyst – Sep,2015 – June,2016 – NYC, NY (The reason why I got this job – There was a 50% Employees Layoff at Cambridge University Press)

• Managed and Monitored Microsoft SQL Server 2008/2012

• Developed Ad-Hoc SQL queries

• Managed data sets to support analytics and reporting

• Migrated cDs Software to MS Windows and MS SQL Servers 2008/2012

• Provided on-call and on-site support and training

• Maintained detailed descriptions of technical processes and problem resolutions

• Quality Assurance testing of new cDs software features and updates

• Marketing Research & Data Analysis

Cambridge University Press - Systems Engineer – Dec,2013 – Aug,2015 – NYC, NY (Moved from Boston to NYC and started working at CUP)

• Managed Microsoft Windows Servers 2008/2012, VMWare VSphere, Wi-Fi, NAS, SAN

• Administered Symantec and Acronis Backup and Disaster Recovery Solutions

• Administered Network devices such as Juniper/SonicWall/HP/LinkSys firewalls/switches

• Administered Synology NAS, Dell SAN for small and medium sized businesses

• Installed and managed hardware, software, certificates, licenses. Restored Desktops and Servers images via Acronis or Symantec Backup solutions

• Provided technical support and training remotely and on-site to 2600 + users

• Worked with IT vendors and contract firms

• Managed ticketing system and documented resolutions

• Managed corporate Antivirus and Microsoft Office365 accounts

Education

Bachelor’s Degrees – KSTU – 2004-2010 – Computer Information Systems and Telecommunications

Associate’s degree – Quincy College 2010-2012 – Business Administration and Marketing

About Me

With 2 Bachelor’s degrees in Computer Information Systems and Telecommunications and 1 Associate’s Degree in Business Administration & Marketing. I have 6+ years of IT experience in Healthcare, Education, Software Development and IT Management areas. I am focused on making progress every day and I am comfortable establishing a desired end state and outcome, motivating and mentoring others. I always ask detailed and specific questions, understand nuance, and challenge conventional wisdom and I am always curious, collaborative, and committed to something bigger. I care about the success of customers and understand how to distinguish what people ask for from what they actually need. I am a goal-driven and results oriented. What makes me unique is my vision of business processes, future market requirements and consumer behavior analysis!

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