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Sales Customer Care

Sacramento, CA
March 14, 2019

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Kenneth Morris

**** *. **** **. **,CA *****


*/**/**-*******- ** Research- Remote agent, Surveyor/ Interviewer. Working in a virtual call center platform, (Zoiper & IDSurvey) conducting scientific, political surveys with registered voters across the USA.

12/17- 2/17-Yardi Matrix- Seasonal Rent Surveyor. Remote agent, outbound from a virtual call center, verifying rent amounts and vacancies as well as low income and Senior Housing.

8/17-12/17- Freelance construction laborer.

5/17-8/17- ATC International, Carson Ca, shipping and receiving clerk. Picking and packing various items, receiving inbound merchandise, processing necessary paperwork, organizing warehouse and forklift.

6/16-5/17 - Freelance Construction, moving and online jobs.

5/15- 6/16 Ring, Santa Monica: Shipping and Receiving Clerk. Receiving and processing returned and damaged merchandise. Warehouse management, stocking and pulling orders, forklift, loading and unloading, palletizing orders, arranging shipments and coordinating with ups.fed ex, usps and various other carriers.

12/14-5/15 Green Bar Distillery, LA: Bottling Department. High paced assembly line, operating related machinery, General warehouse and assembly.

2/14-12/14 Arise, FL. Customer Care Specialist. AT&T billing and 1st tier technical support. Remote virtual agent handling customer request, complaints and concerns. While navigating through a VPN/ CRM, and updating a worldwide database.

2/13-2/14 Helios Media, AZ. Student Enrollment Counselor. Virtual agent and help desk support. Operating on five 9/ and the companies CRM, interviewing potential students and placing them with various colleges, trade schools and Universities.

9/10-1/13 Professional Musician/ Call Center Rep., While employed as a musician Studio/live performer, I supplemented my income by working at various call centers, remote/ virtual and in an office, companies include MSI West, Norwalk: market research interviewer, Consumer Research Network,LA: inbound sales rep., Sarasota, FL:appointment setter/ virtual agent, Credit Law Services Southfield, MI: Credit Repair Specialist/ Sales Rep. (remote agent)


Allied Business Schools, Laguna Nigel, CA/ Allied American University 97- 2007

Real Estate. Licensed, Agent, Mortgage Broker& Appraiser

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