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Customer Service Design Engineer

Location:
Tempe, AZ
Posted:
March 14, 2019

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Resume:

Charles L. Vaughan

**** **** ****** ********* *****, Arizona 85281 360-***-**** ac8sbz@r.postjobfree.com Objective Join a growing team allowing for utilization of previously demonstrated computer, team work, and customer service skills, along with learning and growth opportunities in the technical field. Skills Summary

HTML, CSS, and PHP

Scripting

Database Modeling II

Java Language

SQL Server

Basic Queries

Mobile Device

Programming/Connectivity

Application Testing

ASP.NET programming

Visual Studios

Networking and Security

Advanced C#

Programming

Android Studios

Eclipse

JSON, SOAP, and

RESTful Web Services

Android API’s and

Framework

XML

Professional Communication

Innovative Problem Solving

Strong Organizational Ability

Goal and Results Driven

Analytical Writing

Communication/Studies Skills

Exceptional Multi-Tasking

Excellent Customer Service

Basic Microsoft Offices

Knowledge

Experience HUMERATECH JANUARY 2017-SEPTEMBER 2018

Software Design Engineer

o Completed projects asking to design and program automation systems o Reviewed sequences and programmed accordingly to meet customer requirements o Worked with Microsoft Visio creating .bd4 files to be loaded onto equipment o Work hand in hand with customers to ensure happiness and completeness o Provided training to customers on our Compass application o Aided the service department with on-site visit’s o Dealt with networking and setting up communication between devices VIRTUAL RADIOLOGIC FEBRUARY 2014-SEPTEMBER 2016

Operations Support Representative

o Rapidly coordinate critical conference calls to connect attending physicians to radiologists o Monitor incoming orders and images to ensure all necessary clinical information has been submitted o Request missing images, orders, worksheets or other information needed by the radiologists o Perform data entry for faxed orders

o Verify hospitals requesting service are covered at time of request o Identify and trouble-shoot issues as needed (i.e. mismatched studies, etcetera) o At home computer station and setup to perform while in school SAINT CLOUD TECHNICAL COLLEGE AUGUST 25, 2016-MAY 12, 2017

Computer Programming Tutor

o Worked with first year students to help with their understanding of classes and homework o Provide impeccable communication with other peer tutors o Design and create basic applications with other students o Became more involved in the school activities

o Work hand in hand with the students as a leader offering guidance o Demonstrated hard working qualities to programming teachers and supervisors Education SAINT CLOUD TECHNICAL COLLEGE SEPTEMBER 2014-MAY 2017

Computer Programming Associates in Applied Science



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