Administrative Assistant Customer Service
Resume:
Krishnakumari Vaishnav
Administrative Assistant
Emotionally intelligent and Computer – Savvy experienced Administrative Assistant. Driven and motivated to help organization thrives. Skilled in prioritizing and completing tasks independently and in a team. Carry inclusive knowledge of Administrative duties and Customer service.
Professional Experience:
Administrative Assistant Jan 2014 to Nov 2015
TCIL – IT Education and Training, India
http://www.tciliteducation.com/gujarat.html
Providing administrative and clerical support
Maintaining Electronic and/or hard copy filing system
Acting as a point of contact for other alliance and franchisee partner
Co-ordination and supervision of program activity
Answering Calls & Inquiries
Proofreading and editing documents, reports and correspondence
Providing Administrative support to the Senior Director and other department as needed
Maintaining and entering record of students in database
Resolved internal conflicts and student conflicts
Managed Recruitment and new hires
Successfully conducted induction of new employees who became fulltime employee of the organization later on
Development Officer April 2012 to June 2013
H.L. Centre for Professional Excellence College,
Ahmedabad Education Society, India
Managed marketing activities by understanding market trends and student insight
Successfully designed and started many new programs for the institute
Prepared marketing communication material for the college under guidance of director
Counseled students for enrolment and selection of course
Coordinated course activity and external faculties
Conducted learning sessions for students in the areas of marketing and advertising
Managed time sheets of the employee
Handling cash and supervising allowance voucher for the account department
Administrative Assistant Jan 2011 to Dec 2011
Pegasus Semiconductor Ltd, India
http://www.pegasus-semiconductor.com
Successfully implemented marketing idea which converted into revenue for organization
Maintained high level of customer service which turned into high retention ratio of customers
Coordinated organization activity and client communication
Assisting senior director in project as and when required
Prepared project proposals
Team member of a product development team
Successfully completed financial analysis and revenue analysis.
Contact Detail
**********@*****.***
Edmonton, AB, Canada
General Skills:
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Calendar Management
Data Entry
Proofreading and Editing
Business Knowledge
Soft Skills:
Communication (Written & Verbal)
Prioritization
Organization
Research
Attention to Detail
Multitasking
Customer Service
Confidentiality
Positivity
Team Work
Quick learner
Education:
Diploma in Entrepreneurship Development 2012
Ahmedabad Management Association, India
Postgraduate Diploma in Planning and Entrepreneurship 2010
Indian Institute of Planning and Management, India
Bachelor of Science (Mathematics) 2004
Sardar Patel University, India
Language:
English
Hindi
Gujarati
Contact this candidate