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Customer Service Administrative Assistant

United States
March 17, 2019

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*** ****** ****** ** *****

Cell Phone: 559-***-**** 559-***-**** E-Mail:


Seeking an Administrative Assistant position utilizing my computer skills and education.


Associate in Applied Science degree in Business Administration with an emphasis in Software Technology

Heald College-Fresno, CA Graduated-July 2011

Associate in Applied Science degree in Computer Business Administration

Heald College-Fresno, CA Graduated-October 2006


Typing—accurately 40 wpm

Clerical duties— accurately file documents.

Office technology— utilizes the fax machine, copy machine, and scanner.

Microsoft Word Skills – creation of documents utilizing paragraph formatting, tables, and page layout.

Basic Microsoft Excel Skills – spreadsheet solutions utilizing worksheets and workbooks, data import/export formulas, cell references, and data filters, as well as templates.

Internet—research information utilizing search engines.


Business Administration

Alorica- Fresno, CA January 2014 to September 2017

Responsibilities included great customer service, general basic internet research, general computer skills such as Microsoft Word, Microsoft Excel, basic typing skills, and working in a fast pace environment.


September 2008 to March 2010

Adecco Staffing Agency- Fresno, CA

Responsibilities included general office skills such as Microsoft Word, Microsoft Excel, customer service skills, a good attitude, faxing, and typing skills.


U-Save Auto Rental- Fresno, CA July 2006 to September 2008

Responsibilities included assisting clients with car rental agreements, basic computer knowledge such as Microsoft word, Rental agreement databases, technical support and handling customer service issues.

In home care January 2001 to March 2004

Patient’s Residence

Responsibilities included daily hygiene needs, cleaning, laundry, and answering phones.

Clerical August 1997 to September 1998

United Way- Fresno, CA

Responsibilities included typing reports and answering phones.

Recreational Aide June 1996 to September 1996

Birney Elementary- Fresno, CA Put sports equipment away and charted use of equipment.

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