Microsoft Office Customer
Resume:
Jeny B. Valencia
#** ********* * ******, ********
ac8s40@r.postjobfree.com
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Skills
Proficient in Microsoft Office Word, Excel, PowerPoint
Knowledgeable in SAP (System Application of Products)
Can work independently or with a team
Able to adapt quickly to changing work environment
Able to balance priorities and meet deadlines under pressure
Hardworking, trustworthy and enthusiastic
Effective and efficient worker
Eager to learn and apply new ideas
Work Experience
Transaction Analyst (Accenture Inc. July, 2016- October 2017)
Cybergate Tower 2, Pioneer St. Mandaluyong City
Duties and responsibilities:
Assists with distribution of monthly invoices
Responsible for accurate creation and timely distribution of required reporting management
Responsible in delivering the right goods to the right location in the right schedule thus contributing to business significantly
Holds responsibility for customer logistics regarding the selected customer base in mobile devices business
Generate invoices from ERP system and sending it afterwards
Responsible for creating reports daily which is submitted to clients/stakeholders.
Responsible in updating the data of operation excellence board which use in daily performance of the team.
Logistic Coordinator (Accenture Inc. November 2015-June 2016)
Gateway Tower 2, Araneta Center Cubao, Quezon City
Duties and responsibilities:
Responsible in delivering the right goods to the right location in the right schedule thus contributing to business significantly
Holds responsibility for customer logistics regarding the selected customer base in mobile devices business
Responsible in sending out order book(s) of customers in a timely and effective manner.
Has provided process improvements for reporting and adhoc tasks
Responsible in raising and issuing credit notes for customers and clients
Responsible in delivering the right goods in the right location on the right schedule thus contributing to business significantly.
Collaborating with 3rd party vendors including logistics as to track the status of the shipment
Rebates Analyst (Accenture Inc. September 2014- November 2015)
Gateway Tower 2, Araneta Center Cubao, Quezon City
Duties and responsibilities:
Coordinate, manage and ensure delivery of all quarterly and monthly payment cycles in accordance with client service level agreements across all client in lines of business
Coordinate, manage and ensure delivery of client program letter information in accordance of semesterly on boarding initiatives.
Oversee clients query response management system (MIMOS) with adherence to client service level agreement.
Drive account managers to submit punctually their reports to avoid delays in payment.
Generate Rebates reporting on a timely or ad-hoc basis.
Responsible for managing contracts with the necessary updates. Assist in identifying areas where improvement can be made in the workflow process.
Build solid relationships with MS teams and Accenture BPO teams and work closely at busy periods to ensure we work efficiently to process all the payment Rebates and the queries related to the different programs.
Processing payments, issuing monthly payments (Credit Notes, Wire Transfers, and Cheques).
Performing SOX audits to ensure compliance of processes for Rebate programs.
Monitoring closely shared mailbox for inquiries, concerns and other related questions.
Maintaining databases for payment and customer records for EMEA countries.
Has provided reverse KT (knowledge transfer) to Microsoft Team for automation purposes.
Identifying areas where improvement can be made in the workflow process.
Education
BS Business Administration major in Financial Management
De La Salle Lipa
Lipa City, Batangas
Our Lady Of Fatima Educational System
Makina, Balete, Batangas
2010 – 2014
2000 – 2010
References
Mr. Amadeo Balmeo Ms. Maria Erika Garcia
Team Lead Team Lead
Accenture Inc Accenture Inc
Mr. Bryan Vasquez Mr. Christian Paul Marfil
Accountant Junior Team Lead
Johnson & Johnson Accenture Inc.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Applicant’s Signature
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