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Customer Service Data Entry

Location:
Ogden, UT
Posted:
March 13, 2019

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Resume:

Spencer Waddoups, PharmD, RPh

Phone 801-***-****, Email ac8rz7@r.postjobfree.com

March 13, 2019

To Whom It May Concern,

I am writing to convey my strong interest in the pharmacist positions available with Frontline National in Mountain Home, Idaho. During my final year of pharmacy school I had the opportunity to work on an Air Force base for one of my rotations. I gained a deep respect for those who defend our freedoms as American citizens. I would be honored to put my pharmaceutical expertise to use in ensuring that those who serve in our nation’s military receive the best care possible.

In my previous positions I gained valuable experience in identifying drug interactions, administering vaccinations, communicating with healthcare providers and patients, and managing the day to day operations of a community pharmacy. I am a 2018 graduate of the University of Wyoming School of Pharmacy. Throughout my academic career I maintained high grades and was on the Dean’s List for several semesters. I have worked as an intern for Walgreens and as a technician for Rite Aid. My experience and education have enabled me to acquire the knowledge and skills to competently and compassionately care for my patients.

Through my employment and rotations I have had the opportunity to work in different pharmacies with various patient populations from differing backgrounds. I know that as a pharmacist it is crucial to deliver quality care in a compassionate manner. My chief goal as a pharmacist is to build relationships of trust that will enable me to truly understand how to meet patients’ needs while improving their quality of life. I know that my clinical knowledge combined with my dedication to patient care will enable me to be a pharmacist that patients feel comfortable turning to for assistance in their time of need.

My curriculum vitae is enclosed for your review. I appreciate you considering me as a strong candidate for this position. Please feel free to contact me at your convenience via phone at 801-***-**** or via email at ac8rz7@r.postjobfree.com. I look forward to hearing from you soon.

Sincerely,

Spencer Waddoups, PharmD, RPh

Spencer Waddoups, PharmD, RPh

Phone 801-***-****, Email ac8rz7@r.postjobfree.com

Licenses and Certifications

Oregon Registered Pharmacist

September 2018-present. Expires: June 30, 2019

American Red Cross BLS Certification

August 2018-present. Expires: August 2020

American Heart Association BLS Certification

August 2014-present. Expires: November 2018

APhA Vaccine Training

March 2015

Education

Doctor of Pharmacy: University of Wyoming, Laramie, WY

Graduated May 2018

BS Biology, minor in chemistry: Brigham Young University Idaho, Rexburg, ID

Graduated July 2013

Pharmacy Technician: Davis Applied Technology College, Kaysville, UT

Completed December 2012

Experience

Staff Pharmacist: Bi-Mart, La Grande, OR

December 2018-February 2019

Duties included: DUR, data verification, product verification, customer service, immunizations, dose verification, prescription transfers, prescription filling, therapy recommendations, etc.

Float Pharmacist: Albertsons/ Safeway Companies, Eugene, OR

June 2018-December 2018

Duties included: DUR, data verification, product verification, immunizations, dose verification, counseling, therapy recommendations, prescription filling, customer service, data entry, prescription transfers, etc.

Military Pharmacy Rotation: FE Warren Air Force Base, Cheyenne, WY

April 2018- May 2018

Duties included: patient counseling, DUR, typing of prescriptions, journal club, prescription transfers

Advanced Institutional Pharmacy Rotation: McKee Medical Center, Loveland, CO

March 2018-April 2018

Duties included: patient chart review, assisted in patient medication histories, presentation on antifungal medications, observed surgical procedures, observed the preparation of IV medications, drug research, observed hospital pharmacy operations

Internal Medicine I & II Rotations: Presbyterian/ St. Luke’s Medical Center, Denver, CO

January 2018-March 2018

Took part in patient rounding with medical team, made medication recommendations to medical team, worked-up patients prior to rounds, patient counseling, nursing presentation, topic discussions, journal clubs, administrative meetings, SOAP notes, guideline evaluation, physician presentations

Pharmacy Administration and Management Rotation: Harmons City, Inc, West Valley City, UT

October 2017-November 2017

Participated in various business meetings discussing pharmacy management, prepared a spreadsheet of quarterly financial projections, observed and monitored adherence to company policy as it related to prescription pick-up, read Outliers and wrote a paper on how it relates to patient care in the community pharmacy

Ambulatory Care Rotation: University of Wyoming Family Medicine Residency, Casper, WY

September 2017-October 2017

Participated in and gave recommendations in physician appointments, anticoagulation clinic, Controlled Substance Initiative, diabetes education, Healthcare for the Homeless, flu vaccine clinics, SOAP notes, journal club, physician presentation, patient presentations, practiced patient counseling, patient EMR research

Advanced Community Rotation: Broulims Pharmacy, Afton, WY

June 2017-August 2017

Counseled on OTC and prescription medications, taking and giving transfers, worked with providers’ offices, cashiering, data entry, wrote an article for the local newspaper providing information about the flu vaccine, administered flu vaccine, assisted in verifying prescriptions, conducted over the phone MTM services, customer service

Community Rotation: Lee’s Marketplace, Smithfield, UT

June 2017- July 2017

Counseled patients on OTC and prescription medications, worked with providers’ offices, took and gave transfers, cashiering, data entry, customer service, researched counseling points using pharmacy databases, gave a patient presentation on sunscreen and sunburn treatment, became familiar with and gave presentations on OTC products, became familiar with Medicare Engage website, conducted a complete medication review

Pediatric Rotation: Primary Children’s Medical Center, Salt Lake City, UT

May 2017-June 2017

Rounded on pediatric patients with the medical team, conducted discharge counseling with patients, daily patient work-up prior to rounds, made recommendations to the medical team, calculated pediatric doses, completed a patient write-up, journal club

Pharmacy Intern for Walgreens: various stores in Northern Utah

May 2016-August 2016

Worked as a summer intern floating in many different pharmacies gaining experience in different stores with varying patient populations, data entry, filling prescriptions, customer service

Health Fair: Wal-Mart, Brighton, CO

October 2015

Conducted diabetic counseling and education and distributed flyers to attract customers to the health fair

Introductory Institutional Rotation: Star Valley Medical Center, Afton, WY

June 2015-July 2015

Gained exposure to the nature of hospital pharmacy, worked in filling Pyxis machines, assisted in IV preparation, calculated vancomycin dosing, prepared presentations for preceptor, research using pharmacy databases, assisted in patient counseling

Introductory Community Rotation: Broulims Pharmacy, Afton, WY

May 2015-June 2015

Filled prescriptions, began learning basic patient counseling, learned about business management, participated in a community health fair, customer service, research using pharmacy databases

Pharmacy Technician: Rite Aid, Ogden & Roy, UT

November 2013-August 2014

Filled prescriptions, customer service, cashiering, data entry, worked with insurance companies, inventory management

Pharmacy Technician Externship: Care First Pharmacy, Ogden, UT

October 2012-November 2012

Gained basic skills as a pharmacy technician, filled prescriptions

Projects, Presentations, & Experiences

Pick-Up Window Observation

Rotation at Harmons City, Inc, November 2017

Visited 14 pharmacy locations to observe employee compliance to prescription pick-up policy, presented collected data of employee compliance with company policy both to my preceptor and the company’s lead pharmacy technicians

Resident Physician Presentation

Rotation at University of Wyoming Family Medicine Residency, October 2017

Gave a presentation about antidepressant medications with another P4 pharmacy student to a group of resident physicians

Sunscreen Patient Presentation

Rotation at Lee’s Pharmacy, July 2017

Set up a booth in three different stores answering questions and helping patients understand the proper use of and differing types of sunscreen, recommended various sunscreens and sunburn remedies

Complete Patient Write-Up

Spring semester 2017

Visited the hospital and using the EMR completed a complete patient write-up evaluating the patients pharmaceutical care with the presentation being evaluated by faculty

Sterile Products Lab

Spring semester 2017

Learned about and gained experience in the proper preparation of sterile IV and TPN products, the final for the class involved a practical examination to ensure proficiency in performing sterile preparations

SOAP Note

Spring semester 2016

Visited a nursing facility and using the patient chart with another student conducted a medication review, conducted a Mini Mental State Examination with the patient, wrote a complete SOAP note, presented the SOAP note to faculty and critiqued the SOAP notes of other groups

Dose Form Lab

Fall semester 2014

Learned the techniques involved in preparing various non-sterile formulations of

medications such as capsules, suspensions, creams, etc.

Shadowing Opportunities

Drug Information Center: University of Wyoming, Laramie, WY

March 2015

Observed a P4 student conducting drug information research, observed a journal club

Anticoagulation Clinic: VA Hospital, Cheyenne, WY

February 2015

Observed the preceptor and P4 student monitor INR levels of anticoagulation patients

Community Pharmacy: 12th Street Pharmacy, Ogden, UT

January 2015

Assisted in filling prescriptions, observed pharmacy operations

Community Pharmacy: Regional West Medical Center, Scottsbluff, NE

November 2014

Assisted in filling prescriptions, observed pharmacy operations with a P4 student

Leadership

Clerk over religious records, Laramie, WY

August 2015-August 2016

Maintained financial and membership records

Awards

Thomas E. Ricks Scholar: Brigham Young University-Idaho, Rexburg, ID

Awarded 2008

Highest scholarship awarded by Brigham Young University-Idaho

Eagle Scout

Awarded 2005

Volunteering

Welfare Farm, Pleasant View, UT

August & September 2017, June & August 2016

Thinned and harvested peaches

Medication Room: Ogden Rescue Mission, Ogden, UT

August & September 2017, January & August 2015

Filled prescriptions, sorted and organized donated medications

Laramie Community Clothing Drive: Laramie, WY

October 2015 and October 2014

Sorted clothing

Vegetable Garden, Harrisville, UT

August 2015

Weeded and harvested produce

Wyoming Special Olympics: Laramie, WY

May 2015

Helped operate an event for special needs children participating in the Special Olympics

Wyoming Food Bank: Laramie, WY

December 2014

Sorted food

Undergraduate Volunteer Internship: American Red Cross, Ogden, UT

Fall 2011

Took a major part in organizing the chapter’s major fundraiser by working with area vendors to receive donations, organized emergency supplies

Full-time Religious Service, Anaheim, CA

August 2006-August 2008

Worked full-time with the Vietnamese community, learned Vietnamese language, taught ESL courses, taught US citizenship courses, yard and home maintenance service projects, Special Olympics, food bank

References

References available upon request



Contact this candidate