Customer Service Safety

Ginger Renee Blackwell-Harris

Telephone number 239-***-**** ************@*****.***

Professional Summary

I am energetic professional and work well under pressure. I am self-motivated and communicate very well with others. I am focused and driven to excel and adapt easily to all situations with a forward thinking approach. I’m outgoing and enthusiastic and have a passion for providing excellent customer service and talented at prioritizing responsibilities based on deadlines.

Skills

Outstanding people skills. Quick leaner and hungry to grow.

Solid work ethic. Great problem solver.

Dependable and eager to overachieve. Pro-actively implement new systems for efficiency

Work History

Cook, 03/2018 to 12/2018.

Whole Foods Market Inc – Naples, FL.

Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.

Health and safety procedures reviewed for recording temperature of food and food storage areas, including freezers and refrigerators, personnel safety, kitchen sanitation and proper food handling or storage.

Staff mentoring and additional training given to assist the flow of the department.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.

International Flight Attendant, 01/2011 to 02/2013

Vision Airline Inc – North Las Vegas, NV

Properly communicated between the flight deck and the cabin crew prior to and during flights.

Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place.

Complied with all airline and federal aviation regulations to ensure complete safety and security procedures were met.

Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all mew requirements and procedures.

Served beverages and food items and answered questions about suck offerings to passengers during flights, providing services efficiently and with high level of accuracy.

Foreman for BP Deep Water Horizon Oil Spil, 08/2010 to 02/2013

BP – Panama City, FL.

Supported Chief Operating Officer with daily operational functions.

Organised clean-up crews and transported them daily to the sites.

Operated an 18 passenger van while pulling an 18ft trailer with two ATV’s for beach patrol and clean up.

Maintained a safe working environment for all my crew members.

Decorative Painter, 01/2000 to 03/2009

Owner / Operator – Naples, FL.

Worked directly with clients to achieve all desired art projects for their home or business.

Ran a crew of artist and worked with designers and contractors.

Built scaffolding, and always follows OSHA guidelines to insure everyones safety.

Made people homes come to life.

Education

No: Human Nutrition, 1992.

Edison Community – Ft Myers, FL.

Accomplishments

I was awarded a metal for having zero accidents for the year I worked the oil spill. Safety is important to me.

Was asked to be part of the flight crew that transported the troops during Dessert Storm.

Finished all FEMA courses and Hazmat training.

Certifications

CPR

Hazmat

Additional Information

Hobbies - studying entomology and playing chess.

I keep and breed praying mantis which I love nature and exploration.

I am a self-taught gourmet cook, and an avid music lover.

Supporting my community with assistance in producing latex horror masks, which were used in several charity haunted Halloween events together with helping to feed our homeless here in Collier County via the ‘Empty Bowls’ organisation.

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