Military, Security, Personnel Management

Summary

* ***** ** ********* **********

* ***** ** ********** ** Data Entry, Customer Service, and Planning/Scheduling

* ***** ******* ** * Teaching/Instructing capacity

* ***** ***** *** ********s management

Work well under pressure and in extreme climate conditions

Proficient in Xactimate, Symbility, Simsol, Excel, Word Processor, ArcGIS/ArcMap, ERDAS, AX, and DBS

Professional Training

Supervisory and Management Courses

TS/SCI Clearance – Active

Employment History

March 2016 – Present: Rental Coordinator

Company: Thompson CAT Rental Store

Huntsville, AL

Receive customers’ orders to include type of machine, date/time to be delivered, contacts, addresses, and other pertinent information

Converse with dispatch to ensure equipment is delivered and returned in a timely manner

Input all gathered data into software to make and file hard copies of all business transactions

December 2011 – Dec 2017: Geospatial Engineer Section Chief

Company: Army National Guard

Cheyenne, WY/Talladega, AL

Ensured employees were versed on current software and persistently updated maps and products that were out of date

Cared for the welfare and morale of employees and verified that their job proficiency and professional conduct were above reproach

Provided the department staff with products to include geographical areas of operations and knowledge of the terrain as well as other various aspects

Army Achievement Medal recipient for superior leadership and oversight

June 2015 – January 2016: Insurance Agent

Company: Don Budd’s Allstate Agency

Cheyenne, WY

Contacted customers on a daily basis to ensure their coverage was active and adequate

Wrote new lines of business for new customers accurately for their specific needs

Maintained a professional appearance and demeanor at all times to build rapport for the office and strengthen our reputation in the community

March 2014 – June 2015: Independent Adjuster

Company: Integrity Adjusters, LLC.

Cheyenne, WY

Scoped damages to dwellings, to include, water damage, wind damage, hail damage, mold, fire, theft, property damage-liability, and vandalism

Update diary, contact insured, set appointments, and perform inspections in a quick and timely manner

Conducted recorded interviews with insured, neighbors, and anyone else relevant to the claim to gather all possible information was received to ensure the claim is settled correctly

Turned in all claims thus far within an average of 2 days from date received

January 2012 – November 2013: Recruiter's Assistant

Company: Army National Guard

Cheyenne, WY

Interview applicants extensively to determine suitability and interest in specific job types

Input applicant work history, personal information, and medical history in an online processing website

Processed a high volume of applicants per month and kept 100% accountability

Presented information about the Guard to more than 300 high school and college students in Southeastern Wyoming and obtained over 150 leads for the recruiters

Diligent efforts led to increased responsibility and trust within the position as well as earning the military rank of Staff Sergeant

August 2003 – October 2011: Squad Leader/Combat Instructor

Company: United States Marine Corps

Camp Lejeune, NC/Quantico, VA

Met, conversed, and settled issues with the public in various unfamiliar cultures in other countries including Afghanistan, Iraq, Kuwait, and Kyrgyzstan

Planned, organized logistics, made load plans, and prepared routes for security patrols, combat operations, and humanitarian missions

Administered and directed training evolutions and ensured their quality by supervising the instructors

As the supervisor of a dozen employees, was responsible for the welfare, moral, training, proficiency, and conduct

Personally responsible for developing curriculums at a basic officer school

While working at The Basic School attained the rank of corporal and then Sergeant only two years later, meeting career progression at a faster pace than a large majority of the other employees

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