Manager Sales

PRAVIN PAUL ROCHE – ACICM

(Associate Chartered Institute of Credit Management - UK)

Mobile: +971*********

Email: pravinpaulroche@yahoocom

LinkedIn: https://wwwlinkedincom/in/pravin-paul-roche-acicm-b4533190/ OBJECTIVE & CAREER HIGHLIGHTS

Over 28 years of experience and specialization in Credit Analysis, Credit Management, Sales Support, Service Quality, Collections and Credit Control in the Automobile Industry and other businesses. Dynamic and result- oriented, pro-active, enthusiastic with strong track record of high performance, accomplishing various task and responsibilities assigned. Furthermore, I am self-motivated, strong team player, with an ability and capability in providing assistance to management to plan, develop and implement policies and services according to the business needs, objectives, growth and goals of the company. Below are few of the many major noteworthy highlights of my career:

Employee of the Year Award for outstanding performance for the fiscal year 2009 at Hertz

Successfully completed my Diploma studies in Credit Management with the Chartered Institute of Credit Management, (CICM) UK Currently studying CMA – USA

Continuous improvement on Process for Credit and Collection

Timely generating and developing MIS reports

Recommended and implemented Al Etihad Credit Bureau (AECB) in Credit Policies

Debtor list for Payment Plan, Police case, Bad debt was initiated & implemented quarterly

Responsible to keep AR Days and Provision movement at the minimum

Mastered the techniques of Credit Management

Proficiency in MS Office Suite specializing in Excel along with Tally, Oracle and Carpro EDUCATION & CERTIFICATIONS

Diploma in Credit Management June 2016

Chartered Institute of Credit Management, (CICM) UK Certificate in Computer Accountancy September 2004 The Institute of Computer Accountants

Bachelor of Commerce in Finance December 1989

Mumbai University

Diploma in Travel & Tourism May 1986

IITC – Mumbai

SKILLS

Excellent communication, team work, analytical ability, tenacity, attention to detail and leadership PROFESSIONAL CAREER EXPERIENCE

Credit Analyst – Hertz Al Futtaim Group, Dubai UAE September 2012 till date

Headed the QA/UAT of the overall system upgrades of the Carpro software – Hertz’s

Responsible for Customer’s documentations as per the Company’s Policy & System Checks

Responsible for financial documents and Customer’s fact sheet

Assessing Risks and Credibility of the Prospective Company with the references provided

Review Credit application forms of Customers and set Credit limits and evaluate Credit risks

Responsible for Credit Management, keeping in view the Company’s Policy and Objectives especially AR Days and Provision Movement at the minimum

Monitoring the Credit limit, Credit granting and updating process improvement

Generating MIS Reports - Daily, Weekly, Monthly & Annually

Analyze ageing and deactivate debtors in the system on monthly basis

Maintaining list of inactive accounts and propose Payment Plan, Police case and Bad Debts to the Finance Manager and Sales Manager quarterly

Set monthly targets for a 10 member team as well as Collection of Overdue Account Debts

Onboarding training to new recruits and assistance given to the team on daily basis to conduct their task, which includes soft skills for customer visits and telephone collections

Follow up on outstanding payments and email statement of account to the respective clients

Monitoring deposits of cash/cheque in the bank on day-to-day basis

Relevant entries of cash, cheque and bank transfer receipts in Car-pro on a daily basis

Maintenance of sales ledger, providing ageing report weekly/monthly basis to the Sales Manager

Organizing and conducting Monthly review meetings with the sales team

Address problem areas regarding discrepancies and focus on problem solving Direct interaction with the Client and if need, arrange and execute personal visits together with the sales manager

Responsible for Crisis Management in due co-ordination with the Management

Maintain a skillful relationship with the Sales team as well as develop and implement standard operating process for the company A/R

Co-ordination with Internal & External Customers Credit Controller – Hertz Al Futtaim Group, Dubai UAE May 2009 – September 2012

Setting monthly targets for the team consisting of 10 employees

Collection of Overdue Account Debts

Follow up on outstanding payments and email or fax statement of accounts to the respective clients on regular basis

Keeping accurate account of Cash and Cheque receivables and monitoring deposits of Cash/Cheque in the Bank on day-to-day basis

Relevant entries of Cash, Cheque and Bank transfer receipts in Car-pro on day to day basis and Bank reconciliation

Providing monthly ledger to the Credit Manager

Providing ageing report weekly/monthly basis to the Business development managers pertaining to their accounts

Generating MIS Reports - Weekly, Monthly & Annually

Monitoring the credit limit and updating process

Direct interaction with the Client If needed arrange and execute personal visits

Responsible for Crisis Management in due co-ordination with the Management

Handling and Conducting Quality Assurance & Training of the team

Maintain an accurate and up to date customer database

Maintain a skillful relationship with the Sales team

Co-ordination with Internal & External Customers Collection Administrator – Hertz Al Futtaim Group, Dubai UAE December 2004 – May 2009

Collection of Overdue Account Debts

Ensure dispatch of Sales Invoices with necessary supports within the 5 th

of every month’

Follow up on outstanding payments and email or fax statement of accounts to the respective clients on regular basis

Keeping accurate account of Cash and Cheque receivables and monitoring deposits of Cash/Cheque in the Bank on day-to-day basis

Relevant entries of Cash, Cheque and Bank transfer receipts in Car-pro on day to day basis and Bank reconciliation

Providing ageing report weekly/monthly basis to the Business development managers pertaining to their accounts

Generating MIS Reports: Weekly, Monthly & Annually

Responsible for Crisis Management in due co-ordination with the Management

Maintain an accurate and up to date customer database

Maintain a skillful relationship with the Sales team

Co-ordination with Internal & External Customers and Official Visits Accounts Officer – Plastica Industries LLC April 2000 – February 2004

Ensure dispatch of Sales Invoice with necessary supports within the 5 th

of every month’

Posting entries of cash, cheques, and bank transfer receipts in the system

Follow up on outstanding payments and email or fax statement of accounts to the respective clients on regular basis

Keeping accurate account of cash and cheque receivables and monitoring deposits of cash / cheque in the Bank on day-to-day basis

Maintained an accurate and up to date customer database

Generating MIS Reports: Weekly, Monthly & Annually

Maintained a skillful relationship with the sales team

Control/Distribution/Inventory of Printing &Stationary Manager – Falcon Printing Arts April 1998 – February 2000

Managed Account Receivables/Payables, Petty Cash, Ledger

Ensure total upkeep of the Office/factory Premises

Supervision and Instructions on Printing, Graphics, Animation

Complete end to end Inventory Management of the Company

Negotiation and finalization of Orders

Coordination with Staff and Production

Control of Dispatch and distribution

Administration Manager – Fulford India Limited October 1995 – April 1998

Managed Petty cash, Bills Payable, Vouchers

Short-listing, Interviews & recruitment of Skilled & Unskilled Labor, Staff

Liaising with Government officials/licenses/various Services

Identify and Hire Security to ensure total safety of the office premises & factory

Complete end to end Inventory Management of the Company

Identify and Hire Housekeeping agency to ensure, total upkeep of the office/factory premises

Supervise travel & tours arrangement such as Reservations, Itinerary, Visas, Ticketing, hotel & Car Bookings

Supervision & Distribution of Printing and Stationary to Staff, Branches and outbound locations PRIOR PROFESSIONAL EXPERIENCE

COMPANY LAST DESIGNATION DURATION

Shaw Wallace & Co Asst. Admin Manager July 1994 – October 1995 CMS Computers Limited Sr. Admin Officer April 1992 – June 1994 Essar Projects Limited Administration Officer April 1991 – April 1992 Kotak & Company Asst. Admin Officer Feb 1990 – April 1991 PERSONAL DETAILS

Married

Valid UAE Driving License

Interest: Researching current topics, reading, music, playing the keyboards and travelling

Active member of the “Chartered Institute of Credit Management”, UK References will be available on request

PRAVIN PAUL ROCHE

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