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Sales Representative Customer Service

Lancaster, Ohio, United States
March 12, 2019

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Scott Spangler

*** * **** ***., ********* OH ****0

Cell: 740-***-**** -

I am a very responsible individual that loves helping people. As my resume reflects I have been in customer service all of my life and I have had the opportunity and privilege to assist in different ways which have included my managerial skills, construction skills and the one that was the most rewarding was my medic skills that I was able to serve in the Army.



Apr. 2017 to Present

As a Route Sales Representative, I am responsible for ordering, delivering and stocking product in various large format stores.( i.e. Wal-Mart, Kroger etc.) I worked with store Managers on displaying product for sales and additional product placement for major sales and holiday’s. I work with a team consisting of leads and merchandisers for 12 stores. I also have current D.O.T. certification.

Digital Dish- Dish Network – Central, Ohio

Sept. 2015 to Apr. 2017

As a technician, I install satellite T.V. dishes, internet service as well as maintenance them for customers. During the install I like to communicate with my customers, walking them through the install/service process. Discussion includes: Satellite location, cable locations, how to set up receivers, educating the customer of the dish user interface and remote control. Some of my other duties include sales. When servicing my customers, I want to give 5 STAR service which means making sure that my customers is completely satisfied with their products. In doing this, I go over any additional products that Dish sales that could provide my customers with good quality, additional protection and enhancing their systems to give them better sound and quality. Since I am responsible for my van, I have to inventory it each week and restock the necessary items along with the weeks work orders. Currently, I am in the role of a Field Coach providing my trainee with the above details to provide him with the knowledge and tools to do his job efficiently and effectively.

Independent Contractor - Columbus, OHIO August 2014 to March 2015

Completing projects for clients which include repairs, home remolding, new construction, hardwood and tile flooring.

Building Materials Asst. Mgr.

February 2012 to August 2014

Menards - Lancaster, Ohio

I assisted skilled workers with construction projects in all phases of rough and finish carpentry. Also, I assisted guests and

contractors with various projects which included measuring, purchasing, and delivering materials. As a manager I

trained employees, resolved guest complaints, ordered product and materials for the department, made schedules, and

completed tasks handed down from upper management.


July 2004 to August 2012

Self Employment - Lancaster, OH

Hosted Karaoke/D.J shows to include bars, night clubs, parties, weddings, etc. Conducted business meetings, designed

Advertisement and marketing with distributors and business owners.


February 1998 to June 2004

Deible's Hardwood Floors - Columbus, OH

Installed, sanded, and finished various species of hardwood in custom patterns and designs using traditional and modern

finishes and techniques.

Repair Tech

August 1993 to July 1997

U.S. Army - Ohio

Responsible for repairing and maintaining Crypto-graphic equipment, SINGAR radios, night vision goggles as well as stepping into the role as a medic when needed where I assisted with IV’s, CPR along with other medical duties.


Bloom Carroll High School – Graduated in the year 1993.

Classes that I took in High School were geared more towards Business Management which included math classes like Algebra, Accounting, Economics and Calculus as well as your general classes that you take to graduate.

College – 2012-13

Ohio University

Associate of Arts

2018 to Present

Institute of Professional Care

Home Health Care and Special Needs care

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