SHIMA AGHTAR
647-***-**** *****.******@*****.*** www.linkedin.com/in/shimaaghtar
Professional Experience
Business Intelligence & Data Analyst [03/2013 – 09/2016]
PointClickCare
● Performed ad-hoc analysis for key issues and opportunities, such as enhancing company operation, reducing support desk cases, expanding new market opportunities
● Defined and created dashboards and reports to assist management in making operational decisions
● Lead BI developers to implement my dashboard design and the statistical calculations
Software Developer [01/2009 - 09/2009]
NCM Software Inc.
● Designed, constructed, modified and maintained SQL Server 2005 database to meet the requirements
● Developed tracking software for reporting the website’s visitors activities using C#, asp.net
● Developed desktop software for promoting company products using C#
Research Assistant [05/2008 – 08/2008]
University of Waterloo
● Researched on probabilistic database, uncertain data concepts, and different uncertain data models and data cleaning concepts
● Developed a project in probabilistic database subject, fined the possible world with maximum probability
● Presented reviewed papers and discussed new ideas with the research group
Education
Masters in Computer Science [09/2009 – 11/2012]
McMaster University, Hamilton, ON
Research Area: Data Mining, Machine Learning, Decision Support System, eHealth
Bachelor in Honours Computer Science [09/2004 – 08/2008]
University of Waterloo, Waterloo, ON
Bachelor in Applied Mathematics [09/1998 – 04/2002]
Isfahan University of Technology
Professional Development
Data Visualization with Seaborn 2018
DataCamp
Gained Skills: Data visualization, Seaborn
Pre-processing Data for Machine Learning with Python 2018
DataCamp
Gained Skills: Pre-procession data (Cleaning Data, Scaling, Feature Engineering and Feature Selection), Sklearn, Pandas
Big Data Basics: Hadoop, MapReduce, Hive, Pig & Spark 2018
Sundog Education (Udemy)
Gained Skills: Hadoop, MapReduce, Hive, Pig & Spark
Machine Learning 2018
Stanford University (Coursera)
Gained Skills: Logistic Regression, Regularization, Neural Networks, Support Vector Machine (SVM), K-Means, Dimensionality Reduction, Anomaly Detection, Recommender Systems, Large Scale Machine Learning
Statistical Inference 2018
Johns Hopkins University (Coursera)
Gained Skills: Statistics (distributions, limits, and confidence interval), Statistical Hypothesis Testing (p-values, confidence intervals, and permutation tests)
Machine Learning: Regression 2016
University of Washington (Coursera)
Gained Skills: Linear Regression, Ridge Regression, Feature Selection & Lasso, Nearest Neighbours & Kernel Regression, Accessing Performance, Python
Projects
Customer Utilization of PCC software
PointClickCare
● Applied statistical data modeling on the customer utilization data and defined customers who are relatively struggling using PCC software components
● Collaborated with the Customer Experience team to determine the underline customer's challenges with the software
● Decreased the customer attrition and increased revenue for the company
Heart Risk Estimator Decision Support Tool
Masters Theses
● Proposed machine learning classification algorithm for predicting the risk of developing heart disease
● Proved that the algorithm has higher accuracy compared to other classification algorithms such as C4.5 Decision Tree, MLP Neural Network, KNN, etc.
● Implemented the proposed algorithm in Java using WEKA open-source software API
Additional Skills
● Strong knowledge of Machine Learning models including: Regression, Bayesian, Decision Tree, Artificial Neural Networks, SVM, KNN, K-means, etc.
● Expertise in data analytics using Python, Excel, R, Weka
● Analytical Experience using programming languages: SQL, Python (Pandas, Numpy, SciPy, Scikit-Learn, Matplotlib, Seaborn), R (dplyr, ggplot2)
● Proficient in Microsoft BI tools (SQL Server and SSRS) for Data Warehousing & BI
● Knowledge of big data analytics tools (Hives, Hadoop MapReduce, Spark)
● Quick learner, flexible team player and hard working
● Highly motivated individual with excellent organizational and interpersonal skills