Stephanie D. McGown

*** ****** ***. ***. ***, Warner Robins GA 31088

478-***-****

ac8rc4@r.postjobfree.com

mailto:ac8rc4@r.postjobfree.com

mailto:ac8rc4@r.postjobfree.com

QUALIFICATIONS SUMMARY

Communications Skills: Excellent written and verbal skills. Proficient with various forms of electronic commutation such as email and chat.

Efficiency and Time Management: Complete board notes before the deadline.

Research: Experience in researching information.

Experienced with Microsoft Word, Excel and Outlook for invoices and communications.

PROFESSIONAL EXPERIENCE

GRACE VIRTUAL SYSTEMS

Independent Contractor September 2016 to Present

Confer with customers by telephone and email to provide assistance with purchases, tracking packages for a leading business supply company.

Handle customer inquiries and calm angry customers.

Interface daily with internal partners in accounting, warehouse facilities, and technical support.

HOUSTON COUNTY BUILDING INSPECTIONS/PLANNING & ZONING

Permit Clerk March 18, 1999 to August 4, 2006

●Conferred with customers by telephone, email, or in person to provide information about zoning, ordinances, and obtaining permits.

●Updated county zoning maps.

●Routed telephone calls to proper personnel.

●Assisted Planning/Zoning Administrator with zoning meetings.

●Researched and verified contractors’ credentials.

●Entered inspection data into the computer.

●Complied files for permit and inspection data.

●Scheduled appointments for inspection.

HOUSTON COUNTY TAX/TAG OFFICE

Tag Clerk, November 3, 1997 to March 17, 1999

●Conferred with customers in person to provide information in obtaining tags and titles.

●Issued tags and titles.

●Collected tag and title fees.

EDUCATION

American Intercontinental University Schaumburg, IL

Associates in Business Administration, May 2005

Middle Georgia Technical College, May 2003 Warner Robins, GA

Computer Specialist

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