Administrative Assistant/Operations Director

Sharita M. knox

**** ******** *****, *** *, Calumet City, IL 60409 312-***-****

*************@*****.***

**** – Present

Operations Director, Musical Arts Institute

Support to the Executive and Co-Executive Director

Manages telephone calls, emails, and visitors

Manages a team of 15 teaching artists

Oversees internal staff calendar and reservations of studios

Arranges and coordinates appointments and meetings

Planning and assisting with events/clinics

Manages invoices, accounts payable, and accounts receivable

Processes new student welcome packages

May 2006

B.A. Music Business Management, Columbia College Chicago

3 years experience with staff training

13 years with internal customer service

Ability to work independently and set operational priorities

Critical thinker

Complex problem solving

Detail oriented

References

Donna Deloney – 773-***-****; *********@*****.***

Stephen Styles – 312-***-****; ********************@*****.***

Tim Gant - 708-***-****; *********@*****.***

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