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Engineer Customer Service

Location:
Antioch, California, United States
Salary:
$45 to $60 hour
Posted:
March 13, 2019

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Resume:

Summary:

An excellent engineer and electronics technician with an extensive experience installing, maintaining, troubleshooting and repairing systems. Follows procedures and a good team player with strong leadership skills and a member of National Technical Honor Society

Skills:

Basic computer programming, DC electronics troubleshooting, Electronics soldering, ATM troubleshooting/repair, C++ programming, Wiring communication equipment with CAT5, Coaxial Cable and Multi Conductor cable, Proficient in Windows and Microsoft Office, Testing/Calibrating Equipment, Communications equipment troubleshooting/repair also system installation, repairs, preventative maintenance and troubleshooting.

Education:

BS, Electrical Engineering and Communication Technology

AS, Computer and Electronics Engineering Technology

Earned all the tuition for both my BS and AA degrees; Maintained GPA of 3.99; Highly proficient in problem solving, repair and design of electrical systems and circuits; Extensive experience with digital devices, logic gates, and related IC’s. Can work independently or as part of a team.

Certificate:

National Technology Transfer, Inc. Certificate for NFPA70E Arc Flash Electrical Safety, High Voltage Electrical Safety, and Troubleshooting Electrical Control.

Work Experience:

Airgas an Air Liquide Company Mar 2016 - Present

Field Service Engineer

Oversee installations of cryogenic and high-pressure piping system, also inspections, and repair of such equipment as per NFPA standards and manufactures recommended procedures.

Took initiative to problem solving and troubleshooting.

Prepared reports, logs, and certificates of analysis.

Handle hazardous materials in a safe and approved manner, Install and set alarms for emergency and back-up system of gases, also manifolds and valves for use with high pressure gas cylinders. Ability to use hand tools

Led the development of multiple cross tier features in the role of development feature lead which included full reporting, testing and delivery.

Diebold, Inc. Nov 2013 – Mar 2016

Field Engineering Technician

Preventative maintenance and quality check on Automated Transaction Machines (ATM); Calibrate, troubleshoot, and repair electronic circuitry on ATM’s and AutoMed pharmaceutical machines, Installed or updated of ATM hardware and software for new and old customers, respectively; Tested hardware and setup and Debugged any arising issues.

AT&T Digital Life (Contractor via Carter Brothers) May 2013 - Oct 2013

Licensed Field Technician

Experience in wireless communication installation with LAN and WAN technology; Installation, troubleshooting, and programming home automation controls systems; Installed Cat 5, Coaxial and Multi Conductor cabling to communication equipment.

Installation, troubleshooting and programming home security control.

Pensco Trust Company Jan 2005 – Sep 2011

Senior New Account Administrator

Supported day-to-day operations in the areas of financial analysis, and customer service; Reviewed all new account and distribution documents; Reviewed and processed institutional firms account; Liaised Pensco and institutional firms.

Wells Fargo Bank 2000 - 2004

Premier Banker

Solved financial problems for external and internal customers; Set up and manage accounts for existing and new customers, also a small business specialist

SBC – Advanced Solution Inc. 2000 - 2000

DSL Contractor

Troubleshot and resolved desktop hardware/software issues effectively in a timely manner; Web technologies used -HTML, XML, HTTP protocols; Communicated service outages to end users proactively minimizing negative impact; CAT 5 cable pull and fabrication of RJ 48 tips

Recycling Research & Development, Inc. 1997 - 1999

Hazardous Waste Technician

Waste pickup, sort, identify and classify waste per DOT regulations. Segregated chemicals by hazard class and prepared material for testing. Assign proper shipping names and enter waste description in database. Sorted and packaged hazardous waste materials for site disposal

Plant Maintenance (Contractor for Shell/Tosco/Valero Refineries) 1997 - 1999

Plant Maintenance Mechanic B

Fire watch, whole watch and bottle watch for welding and confined space jobs. Blinded pipes for refinery shut downs, changed valves, worked on columns and exchangers



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