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Customer Service Data Entry

Location:
Shelton, Connecticut, United States
Salary:
$44,000
Posted:
March 11, 2019

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Resume:

JESSICA FORLENZO

** ********* *****, *******, ** 06484 Phone: 203-***-**** Email: ac8qy5@r.postjobfree.com

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously, and executing to achieve project goals. Flexible and hardworking with strong drive to succeed.

PROFESSIONAL EXPERIENCE:

Applied Behavioral Strategies, LLC, Woodbridge, CT

Behavior Therapist November 2018 – Present

Produce one-on-one instructional and behavioral support for students diagnosed with autism.

Collect, record, and summarize data on observable student behavior and educational outcomes.

Newtown Public Schools, Newtown, CT

Behavior Therapist February 2018 – November 2018

Arrange one-on-one instructional and behavioral support utilizing a combination of intensive teaching and natural environment training arrangements.

Follow the prescribed behavioral skill acquisition and behavior reduction protocols.

Collected, recorded, and summarized data on observable student behavior and educational outcomes.

Joel Barlow High School, Redding, CT

Behavioral Therapist August 2017-October 2017

Administer one-on-one instructional and behavioral support for students diagnosed with autism. Manage relationships with students to develop a motivating learning environment to ensure that students excel academically.

Manage relationships with students to develop a motivating learning environment to ensure that students excel academically.

Engage and work with Special Education teacher, Administration, and other support staff to achieve weekly goals in and outside of the classroom.

Developed weekly, monthly, and quarterly performance reports to improve student results to generate student learning objectives and outcomes.

Ox Ridge Elementary School, Darien, CT

Paraprofessional April 2017-August 2017

Aid instructional personnel with the development and presentation of learning materials and instructional exercises.

Support the teacher in complying with the individualized educational plan requirements and objectives.

Presented input in selecting activities appropriate to the abilities, needs, and interests of the students.

Crec, Norwalk, CT

ABA Para August 2016-April 2017

Produce one-on-one instructional and behavioral support for students diagnosed with autism.

Guide autistic students in various activities throughout the day to maximize their learning experience.

Maintained, created, and implemented internal databases to track progress to maintain students learning objectives.

Institute of Professional Practice, Meriden, CT

ABA Therapist August 2015-August 2016

Arrange one-on-one instructional and behavioral support utilizing a combination of intensive teaching and natural environment training arrangements.

Follow the prescribed behavioral skill acquisition and behavior reduction protocols.

Collected, recorded, and summarized data on observable student behavior and educational outcomes.

Shelton Police Department, Shelton, CT

Records Clerk September 2008-August 2015

Execute various police reports and data entry responsibilities. As well, follow through on organizing memo’s to be sent to various departments from the Chief of Police.

Manage multiple phone lines to deliver customer service to guests and officers; responding to public inquiries.

Collaborate with officers and administrative staff to effectively communicate, assist and direct the public to accommodate their needs.

Ensured the smooth operation of police functions by making sure all reports are written properly and typed up, reports and other documents were filed correctly, and other departments received memos and data they required.

EDUCATION

Southern Connecticut State University, New Haven, CT – Bachelor of Liberal Studies

SKILLS

Microsoft Office: Word, Power Point, excel, Google Drive, Graphing; Documentation, Filing, Organization.



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