PROFILE

Highly Accomplished Sr QA Analyst bringing over 6 years of valuable experience in IT and utilizing my strong financial services domain expertise. Willing to work as a Sr QA Analyst in a reputed company and apply my knowledge/experience for the growth of the organization as well as quality of the product.

MAJOR ACHIEVEMENTS

Experienced in System development life cycle and Quality Assurance life cycle: System Analysis, Design, Development, Testing (Regression/SIT/UAT/) (Tracking, reporting & modifying), Implementation, Debugging, Documentation & User Support

Extensively interacted with developers, business& management teams to understand the project’s business requirements.

Proficient with Microsoft Windows Operating Systems, MS Office suits, Client Server, Oracle/Java web base applications and Mobile Applications

Strong contributor in a team environment and follow testing standards, write/review test cases and analyze business Documents

Experience in Web services API testing using Postman

Solid experience in QA Defect Tracking and Project/Time Management

Hands on execution/creation of test cases experience with defect management software using –HP ALM, Team Foundation Server and Jira

Experience in writing SQL Queries in RDBMS to perform backend database testing.

Ability to write Test Plans, Test Strategies and Test Cases for performing Functional, Integration System and End to End testing

Liaise with client and other shared service team to ensure all components were made available for accurate and timely development and completion.

Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements

Result oriented, multitasking with excellent problem solving and troubleshooting skills

TECHNICAL SKILLS:

Languages : J2EE (Java, JSP), C, C++, Perl, TSL, VBScript,PL/SQL

Tools : Quality Center 9.X,HP ALM, Team Foundation Server, Jira, SoapUI

Automation Tools : Katalon

Platforms : Unix/Linux, Windows 2000/NT/XP, Mainframe

RDBMS : Oracle 8.X/9i, SQL Server, Sybase, MS Access

Network Protocols : HTTP, TCP/IP, Telnet, SWIFT, FIX

Packages/Tools : MS Office, Visual Studio, Lotus Notes

EXPERIENCE:

Peoples Group, Downtown ON Date: Nov 2018 –Present

Sr Quality Analyst

Peoples Group-Peoples Payment Solutions specializes in providing secure value cards and payment options to Canadian consumers.PPS introduced a new feature for bill payment for reloadable PayPower cards for the existing cardholders and Admin users.

Responsibilities:

Responsible for writing, reviewing, executing, managing, and reporting on test scenarios for all changes& also assisted in establishment, and enforcement of quality assurance measures and testing standards for new applications.

Worked very actively with Business team and project team to resolve any requirement and design deficiency and provided requirement assessment to QA Manager.

Executed test cases manually for smoke, functionality, regression, database integrity, data mapping, cross browser, system integration and end to end testing.

Performed Database testing by designing and running SQL statements.

Performed Web service API testing using Postman tool

Logged defects in detail and understandable way using defect tracking tool inJira

Generated testing reports to the management as part of SCRUM meetings.

Documented the test results and generated the Test results summary report, Test execution report for manual and automation testing.

Involved QA team in preparation of test plan and test strategy.

Environment: Jira, Oracle, MS Office, C++, VB Script, Java Script,Postman

Dynacare, Toronto, ON Date: Jun 2018 – Oct 2018

QA Analyst

Dynacare provides Blood Test Labs & Health Services. I worked on the project that involved testing of the updated system on introduction of a new middleware into their old system.

Responsibilities:

Analyze the business requirements and Module-specific functionalities to identify test requirements and formulate an effective Test Strategy and Test Plan

Created test plans and helped team in planning test cases.

Prioritized tasks and executed test plans to complete the QA cycle

Worked closely with the technology teams, editorial/business and third-party teams to resolve day to day issues

Coordinate testing effort between multiple locations by updating project database, conduct defect meeting with development team and updates status to the project manager

Review and execution of Functional Testing, System Testing, Regression Testing for different scenarios

Write and execute SQL queries to do Database testing

Submit team's weekly progress report and high priority defect reports, test execution status for top management

Environment: Oracle 11g,SQL Server, SQL developer, PL/SQL, Web Services,JIRA Windows 7, Microsoft Visio, Microsoft Project

ITC Infotech Ltd, Bangalore, IN Date: Jun 2012 – May 2014

Sr. QA Analyst

A specialized global full service IT consulting & outsourcing solutions provider, focused on creating value for Supply Chain based Industries.

Danske Bank (Denmark):

Project involved major transformation of Retail Banking from traditional business platform to new Enterprise module to make system more responsive, robust, lean and dynamic.

Responsibilities:

Analyze the Business Requirements and Functional Requirements Specifications of the project.

Create Traceability Matrix to map requirements with test cases and defects.

Execute test cases, interpreted, and reported results.

Perform Smoke, Integration, Functional and Database testing.

Review the Business Requirements and prepared detailed Test Plan and Test scenario.

Conduct Regression testing for each build of application.

Log the Defects with proper priorities and severities in Quality Center.

Verify data stored in the database with the help of SQL queries for data validation.

Environment: HP Quality Center, Toad, Oracle, java, JavaScript, HTML, XML, Windows 7, MS Office Tools.

Accenture India Date: Aug 2007 – May 2010

Analyst

MERCK: Is a pharmaceutical company and one of the largest pharmaceutical companies in the world.

The Project is designated to support the Billing system, Enrollment System, Inbound and Outbound Customer and Member feeds, and Customer Care Applications for backend Processing. This project is a result of our team success within Enrollment area, resulting in inclusion of Billing and Customer Care applications, within scope of our project.

Acxiom, Little Rock, AK, USA:

The purpose of the project was enhancement and development of an enterprise data warehouse/business intelligence application for Acxiom Corporation.

Responsibilities:

Reviewed Business Requirements Documents and the Technical Specification.

Capture detailed requirements and updated using CaseComplete tool.

Developed test cases for functional, Integration and system testing as well as end to end testing with the help of Business Requirement documents and Design Documents.

Performed Functional testing to ensure all functions specified in the requirements and designs are present and work as intended based on technical design.

Created and implemented test cases and test plan using Manual testing techniques.

Communicated to IT department for bug fixing and business implementation suggestions

Provided Quality Services as sole point of communication and helped them to save cost by suggesting correct practices of business implementation

Provide support for testing projects as it relates to test artifacts, and testing lifecycle.

Environment: SQL Server, MS Access, Terminal Services, HP ALM, HTML, .Net, Windows NT/XP/Vista, MS Project and other MS Office Tools.

EDUCATION

Bachelor of Science specializing in Computer Science from Bangalore University

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