AMRITA SARKAR

** ******* ******, ********* ****

Etobicoke, ON; M9A 4X7

Contact: +1-647*******

Email: ac8qwb@r.postjobfree.com

LinkedIn Profile: https://www.linkedin.com/in/amritasarkar1/

Summary: Experienced and certified ISTQB Software Quality Assurance and Business analysis professional with deep expertise in both web-based and mobile platforms. Well versed in Agile and Scrum methodologies. Capable of making key decisions for the team to move product efficiently through pre-production and production timelines. Experienced working in startups and large organization. Excellent relationship building, organizational and product management skills with a focus on overcoming technical challenges and implementing successful resolutions.

Status: Permanent Resident (Canada)

EXPERIENCE

November 2018- Present

Senior QA Analyst

Invisor Financial Inc for Industrial Alliance

Oakville, ON

Responsibilities:

Being hired as the first QA person in the development team, I was fully involved in setting up the whole QA process.

Introduced test management tool Zephyr and Selenium.

Setting up JIRA board for the agile team.

Involved in hiring QA Analysts. Lead and managed another QA’s.

Involved in requirement gathering, analysis, and design, and performed end to end testing

Created test plans and test scripts based on the higher/lower level design documents. Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.

Performed data based (backend) testing in SQL DB using SQL query.

Created test data in different testing environments by conditioning data per scenarios identified in test scripts.

Prepared Requirement Traceability Matrix after completion of test plan and test scripts.

Identified and documented defects/system issues using the Quality Center and assisted of root cause analysis for timely resolution of defects.

Wrote up estimates for various Projects.

Logged and followed through on defects using a defect tracking system (JIRA).

Creates various automated scripts for the regression testing and regulatory changes.

Managed and lead all the tasks for two of the QA team members.

Contributed to various SOPs.

Conducted Post Production testing in regular intervals.

February 2017 – October 2018

Senior QA Analyst (Salesforce Administrator)

Vena Solutions Inc,

Toronto, ON

Responsibilities:

Built QA design and created test strategy, test plans and test cases from prototypes and business requirement documents.

Identified and executed manual and automated tests for functional, integration and regression testing.

Lead document reviews of test plans and test cases. Worked with Product owners in creating JIRA user stories and epics. Defined Acceptance criteria.

Lead bug triage meetings and prioritize issues based on the client and project needs

Participated in release management meetings, provide testing stats on the test coverage and number of bugs found to assist in determining the release readiness of a project

Actively involved in weekly sprint planning, sprint retrospective, backlog refinement and daily standups.

Participated in sprint demos and actively presented new enhancements and functionalities to the product team.

Performed accessibility testing on the web application using JAWS Screen reader.

Built custom fields, workflows, and validation rules on Salesforce.com objects

Set up new users by configuring custom profiles, permission sets, and object settings

Trouble shoot user issues and managed incoming tickets relating to field and record accessibility.

Built, tested, and customized automated approval processes in conjunction with end users.

July 2016- October 2016

Software QA Analyst,

Mass Mutual Financial group for ‘Society of Grownups’

Boston, MA, USA

Responsibilities:

Worked on Web- based and digital platform (mobile based) for “Society of Grownups” Users.

Interacted with Business Analyst, Design Team and Developers in design reviews, requirements analysis, testing and documentation for application developed in Scrum environment.

Actively participated in scrum meetings, sprint planning, grooming and reviews.

Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.

Reviewed functional specification documents, design documents, requirements traceability matrix and involved in developing test plan document

Increased productivity by initiating use of automation tool Selenium IDE.

Tested critical bug fixes including critical fixes and coordinated with developers in release of bug-fixes meeting tight timeline.

Involved in Release support - Release to QA, involved in environment setup, testing the release process.

Involved in Performance testing using Load runner.

Worked with team members across the globe from India, US(Connecticut) and Argentina.

August 2014- March 2016

QA Analyst

Workbridge Associates for ‘Good Start Genetics’

Cambridge, MA, USA

Responsibilities:

Developed Test Strategy for Functional and System Integration testing for ERP LIMS with EMR’S, MIRTH and GSG Gateway. Understanding HIPAA standard to develop test cases for Compliance testing. (Laboratory Information Management Systems) sampling workflow and ERP MIRTH communication workflow.

Used HIPAA standard to develop test cases for Compliance testing and perform security testing with Fiddler.

Executed the test cases in Enterprise Tester (ET).

Created test data using Oracle SQL and modified data each time in database to run different test data combinations.

Ran automated test scripts in Microsoft test Manager.

Logged defects in JIRA tracking tool.

Provide detailed defect report and status reports to development team and project management team.

Served as resource and primary support to stakeholders and be visible/available for all things regarding patient portal and LIMS migration project.

Documented and maintained all required system design and build documents and configures system accordingly in conjunction with stakeholders.

Conducted data gathering sessions with stakeholders to further increase educational opportunities for portal enhancements.

March 2014- July 2014

Business Analyst

Medullan Inc

Cambridge, MA, USA

Responsibilities:

Managed the implementation of new features by outlining plans and specifications such as how, where and when each piece would work.

Focused on building critical features up front to identify constraints and technical challenges.

Owned and prioritized product backlog.

Recommended improvements, design solutions and integration solutions.

Directed onsite training for business users to maximize productivity.

Collaborated with clients from concept through final delivery of product or service.

November 2013- December 2013

Associate Integration Consultant, Intern

Meteorix LLC,

Boston, MA

Responsibilities:

Data Conversion from legacy systems to Workday.

Working with iLoad.

Editing Business Processes and their maintenance

Knowledge of Domain, Role and User based security

Using sequence generators, generating templates and validating inbound integration system results.

January 2011- January 2013

Associate Business Analyst/QA Analyst

Techbridge Consultants,

Kolkata, India

Responsibilities as Business Analyst

Prioritized a road map to achieve product goals and metrics.

Coordinated project planning and execution with team members and team leads.

Documented user stories, specifications and product features into a detailed work order to communicate across teams and ensure mandatory requirements are built accordingly.

Product backlog management and prioritizing User stories in JIRA.

Holding scrum and backlog grooming.

Worked with support teams to resolve issues with product and service areas.

Product demos with different stakeholders and users to get feedback for product improvement.

Collaborated with stakeholders to develop scopes and implement project plans.

Responsibilities as QA Analyst:

Developing test plans and strategies and examining all aspects of the program from a clients or end-users perspective and finally finding and eliminating any problems. Testing software to identify and resolve problems from an end users perspective.

Preparing detailed test plans, acceptance criteria and test scenarios for each project.

Liaising with developers and programmers to swiftly resolve faults.

Analyzing, writing reports & communicating results to colleagues and managers.

Execute the test scripts and monitoring the testing process in HP Quality Center and identifying and logging test failures or bug in JIRA.

EDUCATION

2007-2011

BACHELOR OF TECHNOLOGY IN APPLIED ELECTRONICS AND INSTRUMENTATION ENGINEERING

Gandhi Institute of Engineering and technology, gunupur, orissa, india

2005-2007

HIGHER SECONDARY SCHOOL CERTIFICATE, (SCIENCE STREAM)

ANIRUDDHA DEVA JUNIOR SCIENCE COLLEGE

DIBRUGARH, ASSAM, INDIA

2004-2005

MATRICULATION

SAINT MARYS SCHOOL,

DIBRUGARH, ASSAM, INDIA

SKILLS

Quality Assurance: SQA Testing & Methodologies, Business Analysis, Use Cases, Acceptance criteria, Test Plans, Cases & Processes, Functional Requirements, Functional Testing, Regression & Negative Testing, UI & Compatibility Testing, Mobile Testing(ios, android), API Testing, Data Interface & Migration Testing, Performance/Load/Stress Testing, ETL Testing, Testing Automation, Defect/Bug Tracking, Test Strategies & Coverage, QA & QC Standards.

Business Analysis: Knowledge of business model, user story mapping, backlog prioritization quadrant, backlog refinement, solid understanding of UX design, prototyping, negotiation skills, very good communication skills, driving scrum meetings, client demo and training, Salesforce Administration.

Tools: Testing Tools: HP Quality Center, JIRA, Jaws screen reader for accessibility testing ALM, Zephyr, Enterprise Tester, Microsoft Test Manager, Fiddler Confluence, Pivotal Tracker, Test Rail, Ghost Inspector, Postman, Office 365, Jmeter, Appium

Performance Testing Tools: Load Runner, Browser Stack, SOAP Web services

Repository: GitHub

Monitoring Tools: HP Site Scope, Google Analytics

Database: Oracle PL/ SQL

Design tools: Zephlin, Invision

Environments: Windows, MAC, Android, IOS, UNIX, LINUX,

Cloud platform: AWS

Virtual environment: Vmware, Languages and Webservices: C, C++, HTML, CSS, HL7, JSON

Others: Workday, Jobvite

CERTIFICATION:

ISTQB Foundation level, Workday HCM, HIPAA, Certified by Mass Mutual for Completing Quality Assurance Methodologies training (Intermediate Level)

Training: Selenium IDE training

References: Available on Request.

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