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Manager Customer Service

Location:
Tembisa, Gauteng, 1632, South Africa
Posted:
March 11, 2019

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Resume:

082-***-**** 084-***-****

ac8qsp@r.postjobfree.com

PERSONAL SUMMARY

I am young motivated woman with two years’ experience working as an Admin Clerk at Ethafeni Mou Clinic. I'm a good team player but can work well individually. I believe my acquired experience and skill set would make me a beneficial asset to your company. I am willing to learn and grow within the company and would like to secure a permanent position as Admin Clerk/Data Capturer, contributing my strong work ethic to the productivity and development of the organisaiton.

PERSONAL DETAILS

Nationality

South African

Date of Birth

07 November 1984

Residential Area

Tembisa, Gauteng

Driver’s License

None

Method of Transport

Public

Marital Status

Single

Dependents

Two (2)

Languages

English

Desired Salary

R 8 000 (negotiable)

Desired Benefits

Pension Fund, Housing Allowance and Medical Aid

Notice Period

Available Immediately

EDUCATION/ADDITIONAL TRAINING

MATRIC

New Millennium College

2003

N3 NATIONAL SENIOR CERTIFICATE IN BUSINESS STUDIES

Ekurhuleni West College

2007

Modules: Office Practice, Small Business Management

DATA CAPTURING CERTIFICATE

Quest Computer Skills Centre

2013

OFFICE ADMINISTRATION DIPLOMA

Quest Computer Skills Centre

2013

Modules: MS Office 2010: MS word (Modules 1&2), Excel (Modules 1&2), PowerPoint – Basics, Typing speed, Typing Accuracy, Windows & File Management, E-Mail and Documentation, MS Outlook, Bits and Bytes, Telephone Skills, Business English, Customer Services, Time Management & Punctuality

SKILLS

TECHNICAL

PROFESSIONAL

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Internet and Email

Ability to go above and beyond, always doing what is expected of me within my role

Very low absenteeism

Punctual

Team player

Work well individually

Willing to help wherever needed

EXPERIENCE

ADMIN CLERK (INTERN UNDER EKURHULENI) ETHAFENI MOU

October 2015 – October 2017

Filing all patient’s files

Following up with patients

Sending and receiving emails and other correspondence

Answering and making calls

Capturing of files

Receiving and taking of stock

Record keeping

Reason for leaving: Internship contract ended

CALL CENTRE AGENT (TELESALES) MY LIFE DIRECT

July 2015 – January 2016

Calling customers

Assisting customers

Cold calling

Meeting monthly targets

Sales

Reason for leaving: Contract ended

TILL OPERATOR WOOLWORTHS

March 2012 – June 2015

Handling cash

Providing excellent customer service

Reason for leaving: Resigned to study further

REFERENCES

ETHAFENI MOU

Sister Sindy Buthelezi

Operational Manager

011-***-****

076-***-****

WOOLWORTHS

Mavis Manenzhe

Line Manager

011-***-****

MY LIFE DIRECT

Bruce

Team Leader

010-***-****

074-***-****

WOOLWORTHS

Silowane ‘Gerty’ Mokitimi

Food Service Controller

011-***-****

078-***-****

MATSHIDISOGWEBU



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