Technician Software

David Behar

North Miami Beach, FL *****

786-***-**** • ac8qd5@r.postjobfree.com

OBJECTIVE

To obtain an Entry Level Information Technology position with a growing company.

PROFILE

Skilled helpdesk technician with hands-on installation experience and the ability to recognize problem areas, define solutions, and implement those solutions in a timely manner.

Performs duties with attentiveness, determination, and a positive attitude.

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SKILLS & QUALIFICATIONS

oHardware troubleshooting

oAdept in system software installations, upgrades, and patches

oSoftware troubleshooting

oSOHO networking

oIT strategies

oHand tool familiarity and utility

oEmail account setup knowledge

oComputer hardware component assembly

oKnowledge of A+901 computer repair

oConsiderable new PC equipment installation experience

PROFESSIONAL EXPERIENCE

Old Navy

Stock Clerk Nov. 2007 – Nov. 2008

oUnloaded & packed merchandise to be stocked on shelves

oExamined and inspected merchandise for damage; marked merchandise with identification codes

oReceived and counted stock items and recorded counts manually and using a computer

oStocked shelves and returned items to racks and shelves

EDUCATION AND CREDENTIALS

A+ 220-901 certification – passed The Academy of South Florida/private tutor • 2018

Certificate – Helpdesk Technician Program The Academy of South Florida 2016

College Credit Certificate – Microcomputer Repairer & Installer • Miami Dade College 2015

GED 2013

References available upon request

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