Customer Service Software

BHAWANJOT GREWAL

**** ** *** **, ******** AB T*L 6J9 · 780-***-****

***************@*******.*** · www.linkedin.com/in/bhawangrewal

EXPERIENCE

APRIL 2013- PRESENT

CASHIER, Real canadian Superstore

Responsibilities:

Provide customer service by greeting customers in a friendly and professional manner, answering questions about different items, and guiding or resolving customer issues and disputes.

Efficiently process and handle cash and credit transactions within busy, fast-paced retail environments.

Promote and cross-sell additional items, store promotions, and customer loyalty reward programs.

Accomplishments:

Scored 100% consistently on customer service performance evaluations

JUNE 2016 – AUGUST 2016

ENUMERATOR, Statistics Canada

Responsibilities:

Accurately collect and organize census data via door-to-door and telephone channels

Assist citizens in filling in and understanding forms

Accomplishments:

Highest completion rate in division; averaged 50 households a week, 40 households above the mean.

EDUCATION

DECEMBER 2017

DIPLOMA OF BUSINESS ADMINISTRATION (FINANCE EMPHASIS), Northern Alberta institute of technology

JUNE 2014

HS DIPLOMA, J Percy Page High School

ADDITIONAL SKILLS

Adapt quickly & accurately to customized software, platforms and programs.

Talented at organizing my responsibilities and prioritizing my tasks effectively.

Excellent communication skills: Speak, read and write in English. Proficiently speak and understand Punjabi and Hindi

Adequate user of Excel, Word, and PowerPoint

ACTIVITIES

Coached a youth squad at Edmonton Eagles Field Hockey Club

Contact this candidate