Manager Store

Michael D. Yunker

***** ******** *****

Aldie VA, 20105

Email: **********@*****.***

Cell: 978-***-****

Profile – Logistics and Procurement specialist with skills and experience to achieve all objectives. Effective communicator at all levels with excellent organizational skills. Ability to multi-task in any situation and effectively communicate with customers and coworkers.

Work Experience

Mas DOT Wilmington, MA April 2016-Present

Registry of Motor Vehicles Clerk

Greets customers and responds to inquiries and complaints.

Processes license and ID renewals and motor vehicle registration renewals and issuances.

Collects fines and reinstates licenses’.

Ensures appropriate confidentiality and security of information.

Reviews customer documents for accuracy and assesses readiness. Family Dollar Lowell, MA March 2013-November 2015

General Store Manager

Oversees the day to day operations of maintaining and managing a Retail Store.

Ensures productivity in meeting expectations efficiently, with high integrity.

Effectively coach associates for success through effective communication.

Ensures customer satisfaction levels are achieved within organization.

Provides disciplined leadership including setting clear expectations and holding the team accountable for results.

Leisure Line Embroidery, Haverhill, MA May 1996-January 2012 Operation/Production Manager

Logistics management, Budget management, Operational strategizing, Manage support services, Machine maintenance.

Planned, directed and coordinated manpower to efficiently meet production, quality and safety throughout the organization.

Education

Northern Essex Community College, Haverhill MA May/2001 Associates of Science-Accounting

William George Associates, Burlington MA

Green Belt Certification-Lean Six Sigma Aug/2012

Summary of Qualifications

Execute customer focused strategies, policies and programs as measured by Customer Satisfaction. With complete integrity and honesty ensures that all policies and procedures are followed throughout the organization.

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