Sign in

Desktop Support Manager

Murrieta, CA
March 11, 2019

Contact this candidate


John Vico

***** ******* **.

Murrieta, CA. *****


Work Experience

Co-Owner Working partner

*/**** – 12/2018 Bachelor One Bar and Grille, Keego Harbor, MI

Owner/Operator of neighborhood bar and grille

Train, lead, and support FOH and BOH staff

Adhere to strict food and health safety standards

Create and maintain inventory, and P&L systems

Field Technician/ Desktop Support

06/2010 – 3/2015 CSC/ General Dynamics, Sterling Heights, MI

Image and deploy new PC’s

Data back up, restore, and create new user profiles

Adhere to DOD standards

Maintain software and hardware

Desktop Support/ Office Manager

4/2004 - 5/2010 Aureus Holdings, Walled Lake, MI

Manage and maintain computers and networks

Maintain and follow up on current and future business relationships

Provide logistical support for transportation division to ensure timely and cost

effective means of delivery

Research and develop new sales leads

Restaurant Manager

8/2003 - 4/2004 Max and Erma's, Sterling Heights, MI

Provide necessary management functions to ensure a positive working

environment and superior guest satisfaction.

Participate in all the workings of the operations such as advertising, public

relations and marketing.

Accustomed with necessary recruitment, interviewing, hiring, and training of


Take physical inventory of food, beverage, and necessary restaurant equipment.

Carried out with various administrative duties not limited to but including server

cash outs, daily cash reports, and scheduling.

Restaurant manager

1/2000 - 8/2003 Shores Inn, St. Clair Shores, MI

Managed front and back of house to ensure proper food quality and guest


Physical inventory of all bar products; liquor, beer, wine, glassware, and


Work with vendors and other media outlets for promotional engagements

Administrative duties such as daily cash reports, server/bar cash outs

Scheduling of employees, interviewing, training new employees


Computer Networking Center, Farmington Hills, MI.

Baker College, Clinton Twp., Michigan

Some College Coursework Completed


Skill Name Skill Level Last Used/Experience

SERVSAFE Certified Intermediate Currently used/5

T.I.P.S. Certified Intermediate Currently used/5

CompTia A+ Certified, By April of 2010 will have Linux+, Network+, Security+, MCP,

CCNA, also will be working toward MCSE


Italian (Conversational - Limited)

Contact this candidate