Analyst Support
Resume:
Nicholas C Hardesty
Clarks Hill, SC 29821
978-***-**** • ac8q2p@r.postjobfree.com
EDUCATION
Unix/Linux System Administrator Certificate
University of Massachusetts • Lowell, MA • 2014
TECHNICAL SKILLS
Linux • TCP/IP • C/C++ • SQL • Java • PHP • HTML/CSS • Apache • SharePoint • VMware RELEVANT EXPERIENCE
U.S. ARMY INSCOM • Ft. Gordon, GA • Nov 2014 – Present The United States Army Intelligence and Security Command conducts and synchronizes worldwide intelligence and security operations in support of the Army, Joint, and U.S. Intelligence Community. Intelligence Specialist (Operations)
Managed work/vacation schedules for all shift personnel
Set QC/QA standards for office and trained all incoming analysts
Served as Senior Analyst for Army INSCOM’s primary Afghanistan office
Manged subordinates' workflow by prioritizing tasks/accounts
Experienced in digital network exploitation
Proficient in reading package captures and TCP dumps
Proficient in multiple logging, AEP, SIEM, and vulnerability assessment programs; to include: Wireshark, OpenVAS, Burp Suite, NMAP, METASAPLOIT, EndGame, Carbon Black, etc.
Briefed U.S. and foreign military leadership daily on emerging threats and issues
Recognized multiple times by Army INSCOM and U.S. military in Afghanistan for outstanding analytical support
BLUE CANOPY • Reston, VA • Aug 2014 – Oct 2014
Blue Canopy is one of the fastest-growing national security technology companies offering Cybersecurity, Development, and Analytics solutions to Government and Commercial clients alike. Watch Analyst/Linux Administrator
Trained new customers on updated web application capabilities
Provided Tier II and Tier III support to on- and off-site clients
Maintained system error bug tracking
Monitored application for potential issues including broken and unstable information streams
Administered web application privileges
Ensured enduring scripts functioned across application updates SOTERA DEFENSE SOLUTIONS • Reston, VA • Apr 2009 – Aug 2014 Sotera Defense Solutions is a national security technology company delivering innovative solutions and services in support of the Intelligence Community and Department of Defense. Intelligence Analyst
Promoted to Senior Analyst and contract team lead
Managed linguist and team member rest/work and leave schedules across two work sites
Graduated advanced leadership training course
Set QC/QA standards for office and trained incoming analysts
Awarded twice for outstanding performance by Pentagon Joint Staff
Recognized by Marine Special Operations Command for exceptional analytical support
Increased mission effectiveness 100% by establishing two new collection sites with proper TCP/IP tables, satellite communication, CISCO firewall, and local file sharing capabilities
Conducted E2E and stress testing on new collection platforms and sites
Developed, maintained reusable code for multiple agencies to reduce implementation times
Diagnosed and fixed multiple SharePoint site issues I2S, INC • Reston, VA • Oct 2007 – Feb 2008
i2S, Incorporated was a national security technology company delivering actionable intelligence to specialized and burgeoning agencies within the Intelligence Community and Department of Defense. Intelligence Analyst
Briefed senior leadership on emerging, exploitable mobile technologies
Coordinated with multiple offices and agencies within the Intelligence Community
Discovered and fixed site and database issues; to include: broken links, typographical errors, and formatting inconsistencies
AMERICAN SYSTEMS CORPORATION • Alexandria, VA • Feb 2006 – Nov 2006 American Systems is a government services contractor focused on delivering valued services to its customers in areas of National Priority.
Help Desk Support Technician
Saved over 100 troubleshooting man-hours by discovering and solving major system error
Recognized for exceptional Tier II help-desk support to global customers
Assisted customer in administering web application privileges
Updated training manual for junior technicians
VIISAGE TECHNOLOGY INC • Ashburn, VA • Dec 2005 – Feb 2006 Viisage is a world leader in biometric and digital identification solutions that advance law enforcement investigations, improve security of public facilities, and enhance homeland security. Field Service Technician
Provide Tier II help desk support to on- and off-site clients
Updated system firmware and software on over 600 machines
Conducted preventative and remedial maintenance on over 600 machines
Trained junior support technicians
U.S. ARMY • Ft. Drum, NY • Oct 2001 – Oct 2005
Since 1985, the 10th Mountain Division has been the most-deployed unit in the U.S. Army. The division deploys globally in support of military operations. Signals Intelligence Analyst
Twice awarded for outstanding performance in support of Operation Iraqi Freedom
Over 36 months experience administering UNIX and Linux-based systems and networks
Set up and programmed new routing systems using proprietary assembly languages
Established and maintained satellite connectivity for 1,000-man unit while in austere environments
Instituted proper TCP/IP protocols across new intelligence collection and communication sites
Administered forward-deployed Windows computer systems
Analyzed network data and logs
Streamlined site set-up and information dissemination
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