Bright Arinaitwe

**** * ** **, ***** RAPIDS IOWA, 52404 APT 2805

Cell: 319-***-****

ac8q14@r.postjobfree.com

Education

Master of Science - Business Intelligence Full Sail University - Florida, USA March 2018

Associate of Arts - Film and Television Production De Anza College - California, USA June 2008

Bachelor of Arts - Mass Communication

Uganda Christian University, Kampala, Uganda

September 2005

Employment History

Part-time Online Consulting

November 2018 – Current

• I proofread academic research work and dissertation for accuracy and grammar. Transamerica – Cedar Rapids, IA

Customer Administrator

March 2018 - October 2018

Reason for leaving: Contract Ended

• Responded to participants, financial advisors and attorneys regarding systematic withdrawals, retirement election, death claims and required minimum distributions in a timely manner

• Performed Data Entry by opening clients profile and updating their information through computer system

• Handled customer complaints in accordance with company complaint handling procedures Walmart – Cedar Rapids, IA

Customer Care Representative

October 2016 – March 2018

Reason for leaving: Part Time; Looked for full time hours

• Attended to customer complaints and followed appropriate company policies and procedure to have them resolved in a timely manner

• Dealing with complaints and compliments from customers

• Provided assistance to customers and clients

• Educated and enlightened customers about the product details Subway Franchise - Ontario, Canada

Manager

January 2014 - August 2016

Reason for leaving: Relocated in USA

• Employee scheduling, inventory management and other compliance requirements Blare Cinema – Uganda

Customer Care Consultant

June 2011 – August 2013

• Designed and implemented the company’s strategic business plan and managed internal and external communication plans

• Leveraged my technical expertise to design the company’s campaign materials, including e-mail, articles and marketing videos

Kirby International – California, USA

Sales Executive

May 2011 – October 2011

• Managed project deadlines, monitored projects through completion stage and coordinated with internal business divisions, local vendors to guarantee on time product delivery Denison Entertainment – Hollywood, USA

Screenwriter

August 2010 - April 2011

• Part of a film crew that participated in all pre-to post-production processes University Lecturer

Uganda Christian University

October 2009 – May 2010

• Developed and taught a film/ television production program at the University which increased students' interest in the filmmaking craft

De Anza College TV – California

January 2007 - January 2009

• Part of a crew that produced TV shows on basis

Research Associate

Empower International - USA

January 2005 - December 2006

• Produced a documentary film on the impact of bride-price on the girl-child in Uganda Poor girls benefited from the research in form of scholarships by the same organization Additional Accomplishments

• Published Author: https://www.independent.co.ug/poor-illiterates-easy-rule/

• An accomplished video producer: https://www.youtube.com/watch?v=5sOmE--STWw

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