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Manager Customer Service Engineering CAD

Winnipeg, Manitoba, Canada
March 11, 2019

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* ********** *****, ********, ** R*N 4L7 204-***-****


Recognized as a manufacturing and project manager with unparalleled dedication to product quality, cost controls, lean manufacturer protocols, and safety.

Proven track record of accelerating organizational growth through strategic planning, manufacturing team leadership, process improvements, and change management.

Known for identifying and quantifying opportunities for process improvement, defining goals, proposing solutions, and supporting active projects to implement desired improvements.

Expertly lead multi-disciplinary teams and skillfully collaborate with key stakeholders at every level.

Reputation for consistently exceeding organizational goals and objectives coupled with solid work ethic and capacity to function well under pressure and display a high level of competence in a rapidly evolving work environment.


Plant Start-Ups • Pant Re-Organization • Lean Manufacturing • Project Management • Product Design Production Planning & Scheduling • Coaching • Policy and Procedure Development • Asset and Material 3D Modeling • Mold Design & Manufacturing • Strategic Planning • Inventory Management • Recruiting Procurement • Quality Assurance • Production Control • Sales • Customer Service • Budgeting ACHIEVEMENTS & EXPERIENCE

3D CAD Modeling by Art 2017 to present

Freelance 3D design and drafting services

Using a license of Solidworks 2017, I procured customers with new product designs, and offering full drafting services using my web site

Aided in designing new products for, customers with rudimental designs.

Model designs in 3D parametric for proof of fit, form and, function.

Confirm manufacturability of new product.

Arrange for 3D printing using outsourced suppliers.

Act as a manufacturing consultant pointing customers to local manufactures. ARNES WELDING; (a division of Maxim Trucks) 2017

Production Fixture Improvement Coordinator 7 month term position Responsible for examining existing production fixtures and redesign these to create a universal build fixture for entire end dump line of products.

Led a team of managers, and engineers into new project agenda.

Create a team atmosphere with production, creating group ownership of project.

Personally hands on design new production fixtures using ProE Creo 2

Oversee production fixture build from my design perimeters.

Oversee all testing and fully documented findings for SR&ED reports.



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MELET PLASTICS 2014 – 2016

Project Leader, Project Manager

Recruited to provide strategic project management and team leadership to new product development efforts. Researched materials and manufacturing processes and oversaw new product development using 3D modeling and prototyping.

Led high-performing engineering and production teams and served as liaison between the customer, Account Manager, and manufacturing.

Provided cradle-to-grave project coordination expertise for multiple concurrent projects, including requirements gathering, prioritization, status reporting, project tracking, execution, release, and follow-up.

Identified and delivered key product metrics to measure product usage and make life cycle decisions.

Provided impact and cost benefit analysis for process improvements and product modifications. MACRON ENTERPRISES, Winnipeg, MB 1999 – 2013

Member of the W.D. Industrial Group

Departmental Manager, Relief Division Manager & Senior Plastics Technologist Held full accountability for managing all core activities, including production, product design, and customer service operations and ensuring products and materials are in compliance with regulatory requirements and company standards.

Occasionally fulfilled Plant Manager duties, involving overseeing four other facilities that specialize in metal blade sharpening (Precision Grinding), assembly of metal castings for water utilities (W.D. Valve Boxes), production of breakaway couplers (Safety Bases), and a plumbing supply, waterworks supply, distributor (B&A Manufacturing). Challenged with development and implementation of operational best practices, standards, and procedures, aimed at achieving cost-cutting and process improvement results. Oversaw budgeting, quality control and client relationship management functions, managed key performance indicators, performed production planning activities, and collaborated with multiple disciplines as part of production planning and cost estimating efforts. Purchased raw materials and equipment and collaborated with clients on creating 3D parametric designs and on building prototypes.

Established all operations of W.D. Specialty Plastics, specializing in polyurethane reaction injection molding and continued on as part of management team upon company’s acquisition

Successfully achieved start-up goals with 40% of the budget.

Grew company from zero sales to $1M in annual revenues.

Instrumental in generating new business through cultivation of client relationships.

Increased productivity by spearheading continual improvement initiatives.

Effectively coached and led team of employees while preparing performance reviews and overseeing continuous education initiatives for all employees.

Closely collaborated with key internal and external stakeholders regarding project scope expectations and timely / accurate project deliverables while successfully meeting all established production demand timelines.



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Previous Career History:

D. Martens Manufacturing Co. Ltd., Winnipeg, MB

Senior Plastics Technician/Technologist Technical Consultant Senior Injection Operator Midas Muffler, Winnipeg, MB, Assistant Store Manager / Automotive Mechanic EDUCATION PROFESSIONAL DEVELOPMENT

Machine Drafting Engineering Design (certified), Red River College Power Engineering 4th Class, Red River College

Power Mechanic Certification, Sturgeon Creek Regional Secondary School AutoCAD Release 14, Red River College, Certificate SolidWorks Certification Pro E Wildfire 4 Certification Pro E Creo 2 Certification Space Claim 3D direct modeling technology for Mechanical Engineers. Certified Manufacturing ERP, IQMS RJG Successful Strategies for Tool Launches Training In the know! Sales Course Certificate Polyurethane Foam, coating and Equipment, Certification Scientific Molding Certificate Decoupled molding process Lean Manufacturing Certification Society of Plastic Engineers Injection Moulding Technology, member since 2003 Scientific Approach to Developing the molding process Dow Plastics Designing with Thermoplastics MCI Direct Supply Workshop Kanban Parker Hannifin Electronic Controls Supplier Workshop


Computer skills: Expert user of AutoCAD, Certified in SolidWorks, expert user in Pro E Wildfire 4, Creo 2, Space Claim, Manufacturing EPR, IQMS, proficient in Excel, Word, Outlook, Windows, Apple, and Internet, and experienced in Rapid Prototyping FDM modeling

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