Michael E. Knoll email@example.com Phone 612-***-****
Wide-ranging history in the communications electronics field including hardware and software testing of access network Data, VoIP, IP and RF video communications systems. Together with experience in the operation repair and maintenance of Microwave and Satellite communication systems and a working knowledge of most general lab equipment Cisco, Alcatel and Juniper routers, IXIA, Spirent and Ameritec test systems, T1, SONET, G.8032 ERPS topologies test equipment and various customer premises devices.
2006-2018 Calix, Richardson, TX Senior System Test Engineer
Reviewed customer and technical requirements created and executed test plans in an Agile development environment to verify the operation and quality of TDM and VoIP voice, video and data services and customer use cases on Gigabit Passive Optical Networks (GPON) and copper-based access systems.
Verified element management system and WEB interface GUIs via manual and automated methods.
Interfaced with internal R&D technical staff and customer liaison to ensure understanding of and compliance with all requirements.
Provided technical assistance in the construction and design of a lab for multiple access network systems to represent legacy customer networks and created customer use cases to verify offered services, new features and operations, administration, maintenance, and provisioning (OAMP).
Utilized various automation tools i.e. iTest, TAZ along with Robot Framework Python and Selenium to automate testing.
Jira defect tracking and test case management and Bamboo for continuous integration.
2000 – 2006 Optical Solutions, Inc. Plymouth, MN
System Test Engineer/ Design Verification Test(DVT) Engineer /Telecom Test Engineer
Created test plans and procedures to verify the analog subscriber voice interface, GR-303 switch inter-operability compliance. Environmental testing of a Fiber-to the-home product. Per company specifications and Telcordia requirements. Utilized various software/hardware applications
Traveled to customer sites to perform initial switch inter-operability testing and turn up of new systems.
Traveled to TUV/UL locations to assist in EMI compliance testing.
Supervised provided technical assistance and direction to between 2 and 4 technicians.
1995 - 2000 ADC Telecommunication's Minnetonka, MN
System Integration & Test Technician III
Assembled test fixtures and executed test plans and procedures on broadband telephony/video
HFC transport system. Installed and maintained optical/RF video plant for lab testing.
Traveled to customer sites to perform lab trials and acceptance testing.
1994 Process Measurement Company Minneapolis, MN
Repair Calibration Technician
Calibration and repair of test equipment, customizing and modifying analog and digital instruments, temperature sensors, power monitoring equipment.
1993-1994 CONTREX, Fenner Industrial Control Maple Grove, MN
Engineering Lab Technician
Supported the Engineering team in the design and debug of prototype industrial motor controls.
Researched and verified components to various suppliers. Maintained engineering library.
1983-1993 Unites States Army, Signal Corps
Multichannel Communications Systems Repair Supervisor
Communications Systems Repairer
Technical Circuit Controller, circuit control and conditioning at Defense Communications Facility.
Production Control / Quality Assurance Supervisor
Field support and maintenance of microwave/satellite multichannel communications systems
Bench troubleshooting and repair of equipment and circuit board repair utilizing precision soldering techniques.
Trained subordinate technicians in proper maintenance procedures.
CCNA ID# CSCO11251704
MEF-CECP No.: 22775X2 Metro Ethernet Forum Certified Carrier Ethernet Professional
Hennepin Technical College Brooklyn Park, MN
Diploma in Electronics Technology
NEI School of Technology Columbia Heights, MN
Microprocessor Principals and programming
City College of Chicago Stuttgart, Germany
Electronics Theory and Applications
Unites States Army Signal Center Fort Gordon, GA
Common Basic Electronics Course and Microwave & Satellite Systems Repairer Course