Associate Consultant Test Lead
Resume:
SANTHOSH VARATHARAJAN
Mississauga, ON L5A4B8
E-Mail: ********************@*****.***
Phone: +1-647-***-****
Overall 11+ years of work experience in Information Technology with specialization on Software Quality Assurance Testing and Technical Product Support
SUMMARY
Certified Software Test Professional Course (CSTP)
Experience in testing of Standalone, Client Server, Mobile and Web applications
Experience in Agile testing techniques including Exploratory Testing, ATDD, BDD
Strong understanding of business requirements and participated in client interactions
Collaborates well with both technical and business analyst teams
Extensive knowledge in all the stages of SDLC, STLC, and BLC
Expertise in Preparing Test Plan, Test Suite, Test Case, Test Script, Test Data, and Test Summary Report
Expertise in functional testing - Smoke, Sanity, UI, Integration, Interface, System, Regression, UAT and Migration
Experience in nonfunctional testing - Installation, Security, NLS, Compatibility, and Performance
Exposure on Selenium RC, Selenium WebDriver and Selenium IDE
Strong analytical, excellent team player and a quick learner with the ability to handle multiple tasks and work independently as well as in a team
Completed Master of Business administration in Systems (MBA)
TECHNICAL SKILLS
Testing Skills: Manual & Automation
Automation Tools: Apache ANT, Selenium
Performance Tools: Apache JMeter, SOAPUI
Test Management Tools: Test Director 8.0, HPQC 9.2, TestRail
Bug Tracking Tools: Jira, StarTeam, Redmine
RDMS: MS SQL, Oracle, DB2
Web/Application Servers: Apache Tomcat, IBM WebSphere, IIS
BI tool: WebFOCUS 8.0xx, 8.1xx, 8.2xx
Web Technologies: XML, HTML, WSDL, WAR deployment, SOAP, RESTful
Office Tools: MS-Office, Open Office, WPS Office
Operating Systems: Windows, Linux, Solaris, AIX, HP-UX, IBM AS/400, OS/400, z/OS
PROFESSIONAL EXPERIENCE
Amtex Software Solutions Pvt Ltd
Associate Consultant Test Lead / Technical Product Support Specialist (Oct 2013 - Nov 2018)
Project: WebFOCUS (Testing, ATS & WebSupport)
Client: Information Builders, USA [www.informationbuilders.com/]
Responsibilities – Test Lead:
Led a team of 4 members in developing and implementing QA methods using agile methodology
Involved in the initial Requirement Analysis phase and understanding user stories defined in JIRA
Efficiently managed team activities by hosting stand-up meetings and monitoring JIRA dashboard
Arranging & chairing weekly scrum calls, focusing on targets and achievements
Collaborated with clients in providing solutions for queries to streamline the testing process
Prepared daily workloads for team & coordinated daily allocation of work including myself
Responsibilities include the creation of test suites, test cases, and test case execution, defect logging, defect retesting and regression testing
SANTHOSH VARATHARAJAN 647-***-**** Page 2
Worked on, supported for various Proof of Concepts and carried out patch testing
Carried out Installation(Windows & Linux), Security and NLS testing
Performed compatibility testing with various mobile devices, including smartphones and tablets
Developed and documented training materials and provided training to incipient recruits
Initiated Triage meetings with the client regularly to discuss defects and prioritize them
Drafted Requirement Traceability Matrix and participated in test plan preparation
Co-ordinated team and reported the testing status in a daily, weekly, monthly manner to customer
Responsibilities – Technical Product Support Specialist:
Responded customer service requests, filed accurate technical support tickets via IRL within SLA
Troubleshoot customer issues, research solutions and provided immediate workaround if any
Document, replicate, and submit reported bugs or NFR from customers to the development team
Communicated with customers to ensure product understanding and facilitate conflict resolution
Setup an in-house custom environment using different web/app servers, Tomcat/IIS7/Web Sphere
Kicked-off new Gen, Created hotfix patch, Performed UAT testing and extended support to deploy patches in customers’ real-time environment and ensure reported issue gets addressed
Carried out demand test request, received from customers in customized WFC environments
Maintained expertise in product to provide technically accurate solutions to customers and prospects
Assisted in the training materials, help guides, video tutorials and other external documentation
Professional and friendly attitude with an ability to develop an effective rapport with customers
Associate Consultant Test Lead (Feb 2012 – Sep 2013)
Project: WebFOCUS Migration from 77x to 80x
Client: ARCADIA, UK [https://www.arcadiagroup.co.uk/]
Responsibilities:
Analyzed and gathered client's requirements to produce technical and functional use documents
Remediated the fallout files(reports/charts/HTML) which were working fine in prior releases
Performed Full functionality, Integration, and Regression testing on the fixed files
Documented the changes made in the remediated reports / charts / dashboards / HTML pages
Opened JIRA tickets and assigned them to respective product managers
Retested the defects once fix is available and performed out regression testing
Carried outperformance and compatibility testing in different browsers
Approached testing from an end-user focus and provided necessary maintenance support
Responsible to make reports to work & meet the requirement and delivering them on time
Delivered detailed artifacts such as bug reports and status reports on a daily basis
QA Team Leader (Aug 2010 – Jan 2012)
Project: Log Event Adapter - LEA
Client: iWay [www.iwaysoftware.com/]
Responsibilities:
Gone through the business requirement document and send the clarifications to Product manager
Walkthrough with the development team & product manager to discuss timeline and test strategy
Prepared functional requirement document for testing team to write test scenarios and test cases
Conducted peer review and ensure functionality of the product meet customer requirement
Prepared Test plan, Test data, and Setup the test environment as per client requirement
Developed test metrics on weekly basis and send it to product manager
Analyzed the issue, added detailed reproduction and assigned to respective product manager
Involved in patch testing and deployed patch in the client environment to get the issue addressed
Developed Apache ANT scripts to automate the iSM components
Analyzed automation failures and made appropriate action to fix the problem
SANTHOSH VARATHARAJAN 647-***-**** Page 3
Navis India Technologies Pvt Ltd
QA Engineer (Sep 2008 – Aug 2010)
Project: SPARCS Terminal Operating System
Client: Navis India Technologies Pvt Ltd [https://www.navis.com/]
Responsibilities:
Responsible for identifying enhancements and designing new test suites for the enhancements
Detected out new bugs and logged it in Bug Tracking Tool and responsible for tracking those
Actively involved in the execution of performance test suites before QA cut-off dates
Developed test scenarios, test cases based on the functional specifications
Developed & Executed automation scripts using Apache ANT and added to the cruise control
Performed Smoke, System Integration and User Acceptance Testing
Analyzed Cruise Control Build results and prepared test reports
Responsible for Automating of all external issues using SPARCS scripting tool
Performed Ad-hoc testing and validated the builds from tagged versions
Actively involved in peer review and Group Review
Carried out Interface testing with live host [Companion product] & other third-party host communication systems
Wipro Technologies
Software Consultant as Test Engineer (Nov 2007 - Aug 2008)
Project 1: INFO 2000 Release 2.0 & 3.0
Client: Zurich Financial Services, Spain [https://www.zurich.com/]
Project 2: GMACI – Sustain Testing
Client: General Motors Acceptance Corporation, USA [https://www.gmfinancial.com/]
Responsibilities:
Understood the client requirements and created quotes and policies using WinRunner Scripts
Designed, Developed, reviewed effective test cases and executed them
Tracked defects and reported into Mercury Quality Center
Performed Functionality, System, Retest and Regression Testing
Executed the test scripts prepared using WinRunner tool
Performed compatibility testing across multiple browsers
EDUCATION
Post Graduate (MBA) – Master of Business Administration in Systems
Bharathidasan University, Tiruchirapalli, Tamilnadu, India
Under Graduate (BSc) – Bachelor of Science in Computer Science
Bharathidasan University, Tiruchirapalli, Tamilnadu, India
PROFESSIONAL TRAINING and CERTIFICATIONS
Certified Software Test Professional Course (CSTP)
Soft smith InfoTech (p) Ltd, Chennai, Tamilnadu, India
Diploma in Computer Hardware Maintenance and Servicing
Mother Theresa Computers, Tiruchirapalli, Tamilnadu, India
International English Language Testing System (IELTS)
University of Cambridge ESOL examinations, Coimbatore, Tamilnadu, India
WebFOCUS Certified Application Developer Associate Level
IBI staff (InfoBuild India), Chennai, Tamilnadu, India
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