Kata, Shilpa

**** **** ***** **, ******, TX – ***35 E-mail: ac8piu@r.postjobfree.com Ph.: 310-***-****

Legal Status – U.S. Citizen

Objective

Information Technology team leader with emphasis on Quality Assurance & Business Analysis in various domains like Retail, E-Commerce & Defense; Seeking a job for solving complex problems to make positive impact on customers and company’s bottom-line.

Training, Certifications & Courses

CSM - Certified SCRUM Master

The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

The Ross School of Business – Negotiating Strategy

Education Computer Science & Engg degree

Experience

L3 ComCept Rockwall, TX

Quality Engineer 3 Dec 2018 –Present

Experience with ISO 9001 / AS 9100 and CMMI requirements

Supported transitioning of the whole team to Agile framework from waterfall methodology by daily stand ups, grooming sessions, sprint retrospectives etc.

Strong organizational and communication skills with a demonstrated ability to proactively take initiative and complete tasks in a timely manner

Working knowledge and experience in effective quality methods for Root Cause / Corrective Action processes such as 5 Why Analysis using ETQ(for CAR’s) as well as effective audit and investigative techniques

Peer review(PRET) experience with requirements, design, verification and validation for software development artifacts

Ability to work on interdisciplinary teams (to include external customers-Defense/Military) utilizing strong interpersonal skills to represent software quality in cross-functional settings like Corrective Action Boards (CABs) or Configuration Control Boards (CCBs)

Understand the importance of meeting program schedules, Experience with Acceptance Test Procedures (ATPs)

Coordinating the efforts with Subcontractors for components updates

Experience with typical software development life cycle phases or stages to assist with requirements traceability throughout project

Guthy-Renker LLC Santa Monica, CA

Digital QA Lead May 2013 – Jun 2018

Worked closely with the Producers, Developers & Architects to understand application requirements, architecture and technology. Good experience creating test plans, test cases and execution.

Reviewed DBRDs to understand testing requirements, test environments and testing objectives. Involved in all phases of SDLC, Good experience working in Agile methodology using SCRUM.

Managed the Weekly and Off-Cycle & Production support releases and ensured all milestones are met.

Coordinated with the offshore team for daily monitoring/health check, UAT of all major G/R sites.

Tested different brands on all devices (iOS, Android, Desktop, tablets etc.) before signing off to production as part of sanity tests and regression testing.

Coached, mentored and trained QA team members.

Lead the efforts for developing test scenarios and test instances using Test rail. Used JIRA & Redmine as defect management tool. Worked in a fast-paced agile methodology with two-week sprints.

Planned, monitored, managed and executed all testing activities for MMA, A/B Testing with different devices (iOS, Android, Desktop, Tablets etc.), Optimization & Web Support releases.

Lead the QA efforts for huge profit making projects like A/B Testing multi panel to G R’s most popular brand Proactiv which generates $750 M annually. Good experience with paid search, Search engine optimization(SEO Tags).

Provided cross training of application/technical knowledge to other individuals within the team.

99¢ Only Stores City of Commerce, CA

Senior QA Analyst Sep 2011 – Apr 2013

Provided professional consultation and guidance to project managers, business analysts, users, developers, other QA resources and line management regarding functional and technical test methodologies and issues.

Developed and maintained internal QA documentation regarding QA methodologies and Standard Operating Procedures. Worked in a hybrid waterfall methodology.

Worked on a migration project where the entire code was re-written and all the core applications needed thorough testing.

Conducted different types of testing to ensure the product is delivered bug-free.

Skills

Strong communications and experience working with senior executives.

Proven ability of navigating in complex environment and building collaborative relationships across organizations.

Building, leading and developing a team of software QA professionals.

Analyzing data sets and customer/user behavior.

Breakdown complex tasks into manageable chunks/goals.

Multi-task and work under tight and/or shifting schedules/deadlines.

Prioritize tasks based on business impact and managing time efficiently.

Self-starter with versatility and high energy.

Passionate about putting customer at the forefront.

Tools &Technology:

Operating Systems: Windows, iOS and UNIX, Android

Testing Tools: JIRA, RTC,VOne,Test Rail, QTP, and Quality Center

Languages: C, C++, Java,.Net, JavaScript, Demandware for E-commerce(Salesforce product)

Web Technologies: DHTML, XML, J2EE, .NET

RDBMS: Oracle, MS SQL, ARDB,MySQL, and DB2

Configuration Management: MS VSS, SVN, and CVS

Browsers: IE, Firefox, Chrome, Safari, and Opera

Other Tools: Sharepoint, MS Visio, UML, Confluence,DELTEK(SAP)

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