Home: 860-***-**** - email@example.com
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively
builds loyalty and long-term relationships with customers while achieving all individual sales goals. Customer
service expert who identifies customer needs and delivers solutions to problems.
Effective team player Fluent in English and Spanish
Superior organization skills Staff training and development
Cheerful and energetic Dependable and reliable
Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in monthly
sales. Increased sales volume by adding 50 to 60 new accounts a year in my assigned territory.
_Uber Driver- Ledyard, Ct
March 2016 to Present
_Diamond Wireless Verizon – Waterford, CT
August 2014 to March 2016
Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features.
_From You Flowers - Old saybrook, CT
Senior Corporate Account Manager
November 2005 to March 2014
Managed a portfolio of 800 accounts, which generated $600,000 in revenue per year. Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Recommended services to customers based on their needs and interest. Developed and executed annual sales plans and
strategies for my existing accounts.
_Education- Dewitt Clinton H.S Degree High School Diploma
Dewitt Clinton High School - Bronx, NY,
John Jay College - New York, NY
Computer Skills Certificate: Computer Skills