Henry Ramos

* ******** ****, *******, ** *****

Home: 860-***-**** - ac8p2q@r.postjobfree.com

Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively

builds loyalty and long-term relationships with customers while achieving all individual sales goals. Customer

service expert who identifies customer needs and delivers solutions to problems.

Highlights

Effective team player Fluent in English and Spanish

Superior organization skills Staff training and development

Cheerful and energetic Dependable and reliable

Accomplishments

Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in monthly

sales. Increased sales volume by adding 50 to 60 new accounts a year in my assigned territory.

Experience

_Uber Driver- Ledyard, Ct

Driver

March 2016 to Present

_Diamond Wireless Verizon – Waterford, CT

Sales Representative

August 2014 to March 2016

Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features.

_From You Flowers - Old saybrook, CT

Senior Corporate Account Manager

November 2005 to March 2014

Managed a portfolio of 800 accounts, which generated $600,000 in revenue per year. Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Recommended services to customers based on their needs and interest. Developed and executed annual sales plans and

strategies for my existing accounts.

_Education- Dewitt Clinton H.S Degree High School Diploma

Dewitt Clinton High School - Bronx, NY,

John Jay College - New York, NY

Computer Skills Certificate: Computer Skills

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