Jacque F. Cole
Cordova, TN ***18
Strayer University, Memphis, TN
Bachelor of Science in Information Systems, Concentration in Cyber Security Management
Graduation December 2019
ITT Technical Institute, Memphis, TN
Associate Degree: Arts in Information Systems, Graduation March 2015
RELEVANT SKILLS AND EXPERIENCE:
Nike, Memphis, TN
PMV Operator (May 2016 – Present)
Perform various general warehouse duties. Process orders for shipment, including picking, packing, checking and restocking. Handle computer data inquiries and special processing of customer orders. Operates lift equipment and handle other general duties as assigned.
Smith & Nephew, Memphis, TN
Distribution Associate II (June 2013 – May 2016)
Perform a combination of manual and clerical shipping and receiving duties. Use computer systems for tracking, logging, verification and reporting of shipments. Follow shipping practices and procedures, and transportation routing, schedules and requirements for distributions. Keep records of all purchases and maintain corresponding files.
Games Workshop, Memphis, TN
Material Handler II (November 2006 – June 2013)
Provide accurate counts and verification of products and quality measures during receiving processes. Assist with the timely distribution of stock in a manner consistent with the stocking rules and methods. Receive and provide information regarding shipment discrepancies product damage to purchase order information and or packing list. Ensure timely and accurate processing of all goods in support of orders. Provide accurate picking and verification of quality during picking. Closeout all shipping activities utilizing designated system screens and reports ensuring all customer orders have been processed and invoiced.
Kuehne and Nagel, Memphis, TN
Warehouse Associate (September 2003 – November 2006)
Perform a variety of routine shipping, receiving, and production and housekeeping tasks. Picking, packaging, and shipments of orders correct to ensure quality. Loading and unloading truck shipments and stock the warehouse. Material handling, spooling ribbon, labeling and packing of products were a part of my daily responsibilities. Produce and oversee all administration associated with orders and shipments.
Target, Memphis, TN
Sales Floor Team Member (September 2001 – November 2003)
Served as a team member and specialized in guest questions/customer relations and provided checkout assistance as needed. Also, arranged floor shelves; other locations neatly and accurately. Worked in stockroom and loading DOC to help unload inventory from the delivery truck using the proper equipment. Assist where management requires.
Quebecor World Inc., Olive Branch, MS
Press Assistant (September 2000 – September 2001)
Retrieve printed books from stacker and place them in an orderly manner on pallets to be shipped. Assist in performing a variety of task related to the setup process of printing jobs. Read and understood pallets tags and bundles per row, row per skids and type of skid required and tied or box bundle.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamline complex work processes.
Flexible team player who thrives in environments requiring the ability to prioritize and organize multiple concurrent projects effectively.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Ability to test for basic network connectivity and verify networking information.
Demonstrate proficiency in Microsoft applications like Outlook, Office, Visio, and Project.
Experience working with SAP.
Understanding of basic network concepts and the OSI model.